About CommentSold
CommentSold is the North American leader in live selling technology (ranked by G2), having enabled over 7,000 small to mid-sized retailers with live-selling tools, generating over 166 million items sold with $3.8B+ in lifetime GMV. CommentSold’s technology continues to provide businesses and creators of all sizes with best-in-class solutions for delivering engaging live video commerce experiences across all of their sales channels simultaneously. CommentSold moved into direct-to-consumer commerce via the acquisition of assets of Popshoplive, a community-driven livestream shopping marketplace app at the intersection of social, e-commerce and entertainment.
In 2022, CommentSold debuted its lightweight video commerce plugin technology, Videeo, which gives any retailer or brand the ability to embed and go live with engaging, branded live video commerce experiences within days by easily integrating into an existing e-commerce stack.In this role, you'll collaborate with the merchandising team to identify and promote merchandise trends, curate seasonal product assortments, and optimize on-site content to enhance user engagement and product discoverability. You'll manage and update site categories, troubleshoot content issues, and conduct regular performance reviews to drive continuous improvement.
Additionally, you'll monitor industry pricing trends, conduct competitive research, and develop strategies that ensure our online offerings remain fresh, relevant, and competitive.This role is a fully remote position based in India. Preferably this person is based out of Mumbai or Bangalore.
Main Responsibilities
- Collaborate with the merchandising team to identify and promote merchandise trends through engaging site content.
- Curate product assortments and collections based on seasonality, trends, and promotional priorities.
- Conduct daily and weekly reviews of the site heatmap to present findings and suggestions to the team.
- Create, update, and maintain web content within the content management system. Monitor, troubleshoot, and escalate issues related to live site content, including product titles, descriptions, imagery, video, variations, and enhanced content.
- Set up new items and maintain records for the master merchandise plan.
- Maintain and update site categories based on seasonal collections and new product lines. Determine appropriate refinements for product listing pages.
- Collaborate with stakeholders on on-site optimizations to improve product discovery and user engagement.
- Monitor industry pricing trends, conduct competitive research, and provide strategic pricing recommendations.
- Develop category-specific merchandising strategies to drive product discoverability and presentation, including product filters, navigation pathways, and landing page experiences.
Qualifications:
- Bachelor's degree in Graphic Design, Interaction Design, or related field.
- Minimum of two years of experience in e-commerce merchandising, graphic design, interaction design, or site experience.
- Proficiency in design and prototyping tools (e.g., Figma, Adobe Creative Suite).
- High level of accuracy and attention to detail.
- Creative thinker with the ability to conceptualize and implement ideas that support initiatives.
- Adaptable and quick learner in a constantly changing digital environment.
- Strong project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- A portfolio showcasing your design skills.
- Must be able to flex at least 4 working hours to overlap with North American time zones; Requirement to work until 3:30pm EST (US).
We love our values
We’re building a community, our chosen circle, around a set of values that guide how we work and interact with the world around us. Our cultural norms at work can’t be turned off when the computer’s away -- we live these in every part of our lives. Our team isn’t for everyone, so if you’re right for it, the following values should resonate strongly with how you live your life.Deliver for our customer COMMUNITY: We are committed to making our customers successful.Do it as a TEAM: We actively listen to diverse perspectives and respond empathetically.Help each other GROW: We are willing to get uncomfortable for the sake of our growth.OWN it: We do our part to reach the team's shared goals and hold ourselves and others accountable.DRIVE forward: We are determined to innovate for impact.
