Position Announcement
Position:
Field Site Representative
Department:
Facilities Management
Reports To:
Site Manager
Salary grade:
DOE
FLSA Status:
Full Time / Non-Exempt / Hourly
Location:
SWBC
Description
Join DOCUmation, a family-owned tech leader in Texas, and pursue a lifelong career, exceptional service, and rare employee benefits. DOCUmation believes happy employees equals happy customers. As a leader in print, IT, and technology solutions, DOCUmation offers jobs that allow you to invest in yourself and pursue a rewarding career.The Field Site Representative is responsible for providing onsite services and support at multiple customer locations. Responsibilities for this role include running daily operations of copy/ print production, mailroom and scan center operations, and copier/ printer fleet management.This position requires excellent customer service and communication skills, as well as an understanding of workflows in print shops and mailroom services.
Responsibilities
- Assist in managing the daily operations in a mailroom, to include sorting, distributing, packaging, and delivering mail and packages.
- Ensure that all incoming and outgoing mail is processed in a timely manner.
- Operate production copying and printing equipment in a print shop, to include operating finishing equipment including cutters, folders, and various binding equipment.
- Support scan shop operations. Ensure that all documents are prepped, scanned and quality checked accurately.
- Troubleshoot equipment or processes; printers, scanners, print shop devices, etc.
- Performs other duties as assigned.
Experience & Required Skills
- Must have working knowledge of Microsoft Office or other office applications.
- Must be detailed-oriented with the ability to multi-task in a fast-paced environment.
- Clean driving record and reliable transportation.
Education & Certification
- Minimum: High School Diploma or GED.
Physical Requirements
- Ability to lift up to 50 pounds.
- Ability to sit for extended periods of time.
- Ability to stand, stoop, bend, and kneel.
- Visual acuity to read printed and electronic documents.
- Ability to regularly speak clearly so listeners may understand.
- Ability to understand the speech of others.
Special Requirements
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice to meet the needs of the organization.
