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Payroll Analyst

QualtricsMexico City, MexicoOnsite

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business.

Join over 6,000 people across the globe who think that’s work worth doing.

Senior Payroll Analyst 


Why We Have This Role


Qualtrics is looking for a self-motivated individual to join our Payroll team. We are constantly looking for ways to improve our processes and better assist the employees at Qualtrics. This team has the unique opportunity to work cross-functionally across the company, as well as with senior leadership.

How You’ll Find Success


  • Excellent attention to detail
  • Ability to communicate well with stakeholders across many levels and disciplines, both verbally and written
  • Strong analytical skills
  • Ability to work in a team environment
  • Ability to maintain confidentiality of sensitive information

How You’ll Grow


  • Your direct interactions with Qualtrics employees will allow you to hone your ability to provide an incredibly important foundational employee experience.
  • Payroll sits at the intersection of multiple departments, including Legal (employment law), Compensation, People Data, Benefits, Accounting, Finance, and Recruiting, allowing you to gain experience and expertise in all of these areas, and understand how things get done across multiple departments.
  • Payroll receives data from multiple sources, processes it through many complex calculations, and then shares this data with multiple sources. You will have opportunities to learn how systems and integrations are configured to work together to ensure accurate and timely data.

Things You’ll Do


  • Assist and support payrolls in the Americas. Currently the U.S., Canada, Mexico, Argentina, Brazil, and Colombia.
  • Conduct audits of payroll, benefits, long-term incentives and other programs and recommend corrective actions where needed
  • Research payroll, tax and absence regulations
  • Ensure overall data quality with employment records
  • Complete employment verifications and unemployment claims
  • Assist in annual audits with external auditors

What We’re Looking For On Your Resume


  • Bachelor’s degree in a related field (Business, Human Resources, Finance, etc)
  • 2 to 4 years of prior payroll or related experience
  • Strong working knowledge of Microsoft Excel
  • Experience with different timekeeping and payroll processing software
  • Experience with building and implementing new systems

What You Should Know About This Team


  • When you work in Payroll, you work for a team that has a major impact on the company’s financials. Payroll is commonly the largest expense for most organizations, and we have the opportunity to help control those costs.
  • Making sure that thousands of employees in six different countries get paid accurately and on time twice every month means working with strict bank deadlines. Our team knows how to meet those deadlines while also having fun and maintaining an easy-going working environment where everyone collaborates often. We leverage everyone’s strengths, and we partner effectively with our larger goals and purpose always in mind. You will have an opportunity to work with teams that are both upstream and downstream from you, gaining a full understanding of the HR processes from start to finish, and developing relationships throughout the company.
  • Working for a growing tech company also means opening up new countries, implementing new software systems, being able to create new processes and analyze existing processes to allow for more efficiencies. You will be able to take full ownership of meaningful projects while working in a fast-paced and ever-changing environment that provides continuous opportunities to learn and grow through different challenges.

Our Team’s Favorite Perks and Benefits


  • CFO & senior leadership are really invested in making finance an enjoyable department and solid culture
  • Lots of learning opportunities - the leadership team prioritizes continual learning

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.Applicants in the United States of America have rights under Federal Employment Laws:

Family & Medical Leave Act



Equal Opportunity Employment



Employee Polygraph Protection Act


Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life.

Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

Life at Qualtrics

How do you turn a customer into a fanatic An employee into an ambassador A product into an obsession A brand into a religion With experiences. The write-home, tell-everyone-you-know kind of experiences. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiencescustomers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. At Qualtrics, our mission is to close the experience gap.
Thrive Here & What We Value1. Competitive salaries based on industry standards and individual performance.2. Performance-based bonuses tied to our company's success and your personal achievements.3. Annual experience bonus of $1,500 that can be used for an experience or skill development opportunity of your choice.4. Comprehensive benefits package including medical, dental, vision insurance, life insurance, and wellness reimbursement programs.5. Gym membership discounts and access to onsite fitness facilities.6. Work-life integration with flexible work arrangements and a supportive office environment that encourages collaboration and creativity.7. A commitment to inclusion by providing reasonable accommodations for persons with disabilities, ensuring equal opportunities for all employees.8. Our hybrid work model allows you the flexibility to choose between working from home or in-office two days per week based on your preference.9. We believe that our team's diversity and unique skill sets are key drivers of success, as we strive towards delivering exceptional results for our clients while fostering a culture of growth and innovation.10. Our commitment to excellence is reflected in our continuous improvement efforts, process optimization initiatives, and strategic risk-taking approach that encourages complex problem solving within collaborative teams.
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