The responsibility of the sales engineer is to assist the sales team in meeting the revenue quotas assigned to them through being the technical expert regarding Apriva’s products, relating the products to the needs of the customers and handling any technical questions or objections as it relates to the pre and post sales process. The Sales Engineer will use his or her technical skills to explain the benefits of Apriva products or services to potential customers and to show how Apriva products or services are better than their competitors’.
Many of the duties of the sales engineer are similar to those of other salespersons. He/She must interest the customer in buying Apriva’s products or services and assist in completing the sale. To do this, sales engineers give technical presentations during which they explain the technical aspects of the product and how it will solve a specific customer problem.Specifically, the sales engineer will be required to:
- Prepare and deliver technical presentations explaining products or services to existing and prospective customers
- Collaborate with sales teams to understand customer requirements and provide sales support. Be the “ go to “ person for the customer for any and all questions regarding Apriva products and services.
- Talk with customers and engineers to assess product needs and to determine customer-specific or product-specific requirements. Come up with solutions to resolve customer and prospective customer issues in a logical, creative and structured manner. Be able to communicate these requirements in a clear, easy-to-understand manner.
- Help with RFP responses. Support the sales team with report requests as needed.
- Maintain a high level of understanding of the Apriva products and services.
- Be the voice of the market to Apriva product development and product owners to help plan new features and products. Maintain a high level of understanding of industry trends, compliance and the latest technology trends.
- Help clients solve problems with installed products
