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Senior Product Analyst

JanuaryNew York, New York, United StatesHybrid, Onsite

At January, we're transforming the lives of borrowers by bringing humanity to consumer finance. Our data-driven products empower financial institutions to streamline their collections, providing borrowers with straightforward and compassionate solutions to regain financial stability and control over their lives. We're not just expanding access to credit. We're restoring dignity and paving the way for millions to achieve financial freedom.

About the role:


As a Senior Product Analyst, you'll play a significant role in shaping product direction through data analysis, visualization, modeling and experimentation. Working closely with product managers, your actionable insights will directly affect how our users get out of debt and back to financial stability.

Your impact:


You’ll act as a strategic partner to product managers at January, enabling them to continuously make data-driven decisions, run experiments, and evaluate how our most important success metrics are changing over time. You will become a subject matter expert in our data, making impactful recommendations to improve our product and processes. You’ll also contribute to building January’s reputation as a data-focused collection agency that operates with sophistication and intentionality. You’ll work closely with the operations team, ensuring that our client success managers are informed and equipped to answer any question and handle any client conversation with ease.

You may be a fit if you:


  • Have at least 2 years experience using SQL
  • Have used languages like Python or R to conducting statistical analysis 
  • Have a medium to advanced understanding of statistics as they relate to experimentation
  • Are able to present data in a compelling way to empower our product and engineering teams to make better decisions.
  • Are able to think strategically and consider the impact of your work on January’s success as a whole
  • Are able to work independently: given context and some initial guidance, you’re able to do a deep dive and make insightful recommendations for the business.

January believes in doing its part to help close the wage gap that continues to plague much of the US workforce. We offer transparent and equitable compensation packages to all existing and future January team members.Our compensation range for the Senior Product Analyst role is $142,000 to $170,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process. This role also includes a competitive equity package, giving you a chance to feel true ownership of your work.January prioritizes the safety and well-being of our team members and, as such, requires all employees who work from or visit a January office to have proof of COVID-19 vaccination or provide a valid medical or religious exemption.

What we can offer you:


  • Pet-friendly office (only in NYC, for now!)
  • Competitive equity packages, giving you a chance to feel true ownership of your work
  • Flexible PTO so you can take the time you need to rest and recharge
  • Hybrid work model, where our team comes in 3x a week
  • Flexible work hours for better work/life balance
  • 12 weeks fully paid new parent leave program for all employees to enjoy bonding time
  • Free lunches for team socializing activities
  • Annual learning and development budget to invest in your professional growth
  • 401k so you can invest in your future
  • Gym membership reimbursement
  • Medical, dental, and vision insurance
  • Free access to One Medical 
  • Free access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist
  • Commuter benefits for your travel to/from the office
  • Endless growth opportunity and the ability to take on new and exciting challenges

Recognitions:


  • Built In's Best Startups to Work For in New York (2023)
  • Built In's Best Startups to Work For in New York (2024)
  • Built In's Best Startups to Work For in San Francisco (2023)
  • Built In's Best Startups to Work For in San Francisco (2024)
  • Crain's Best Places to Work in NYC (2022) 
  • Crain's Best Places to Work in NYC (2023)

To learn more about what it’s like to work with us, check out our Glassdoor reviews. We think our track record speaks best.January is an equal opportunity employer and does not discriminate on the basis of race, color, creed, ethnicity, sex, gender identity, sexual orientation, religion, disability, age, veteran status, or any other category protected by law.At January, we believe that diversity of outlooks, demographics, identities, and life experiences enable companies to build the best products.

More diversity means more empathy with different types of people. This matters a lot for us, since so many borrowers in financial distress with whom we engage come from underrepresented backgrounds. We practice what we preach and look forward to continuing to grow and build on our already diverse team.

Life at January

At January, we work to ensure that borrowers who fall behind on debt are treated with dignity. Owing to outdated processes and bad actors, traditional debt collection is rife with harassment and fraud. Our products tackle this by helping financial institutions modernize collections, giving borrowers simpler and more compassionate ways to get back on track.
Thrive Here & What We Value1. Emphasis on inclusivity and diversity2. Transparency in compensation packages3. Unlimited PTO4. Hybrid work model5. Flexible work hours6. Annual learning budget7. Wellness programs (mental health, gym membership)8. Commuter benefits9. Recognition of achievements10. Equal opportunity employer
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