Who We Are
Imprint is building a next-generation co-branded credit card company to serve America’s great brands. Today our partners include Turkish Airlines, H-E-B, Central Market, Brooks Brothers, Eddie Bauer, Westgate Resorts, and Holiday Inn Club Vacations. Imprint is backed by Ribbit Capital, Kleiner Perkins, Thrive Capital, and Affirm. We are focused on building a brilliant team who want to change payments and who embody Imprint’s Operating Principles.
The Role
We are seeking a PM to drive our efforts in engaging our cardholders and growing the usage of our products across the various card programs. Customers have a choice of many credit cards, and a crucial element of Imprint’s long-term success will be building sustainable preference for Imprint cards driven by a strong understanding of customer behavior, ongoing experimentation, and an engaging UX, one where you want to stay and come back to it.You will do well in this role if you are deeply curious and have a strong bias for action.
You thrive on experiments and iterating on the learnings and you are really excited about how technology can change the way we interact with our financial lives, and in particular for Imprint, how we make the experience financially rewarding.
Location
This role will be a hybrid work format, with time split between working remote and working onsite from either our San Francisco or New York offices, 2-3 days a week as required by manager.
What You'll Do
- Own and iterate on the engagement roadmap
- Build the next generation of our overall look and feel
- Talk to customers, conduct market research, and deeply understand customer behaviors and patterns
- Own the development lifecycle of your product area, particularly once an experiment is ready for the full feature build
- Develop close partnerships with Engineering, Design, and Growth and work cross-functionally with key stakeholders within Compliance, Risk, and Finance
- Analyze results and document and share synthesized insights
- Drive adoption of features
What We Look For
- Bachelor’s degree
- Proven ability to build customer experiences that you are proud of
- Ability to thrive in a fast-moving environment
- Curious in customer spending patterns and influences
- Excited about making recommendations and taking action amidst ambiguity or imperfect data sets
- Great analytical sense and ability to self-service when it comes to data. Proficiency with SQL is expected as well as experience (or ability to learn) with BI tools
- Experience running experiments
- Strong writing skills and verbal communication
Perks & Benefits
- Competitive compensation and equity packages
- Leading configured work computers of your choice
- Flexible paid time off
- Fully covered, high-quality healthcare including fully covered dependent coverage
- Additional health coverage includes access to One Medical and option to enroll in an FSA
- 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
- An understanding that successful remote work requires flexibility and an appreciation for asynchronous work
- Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Annual salary range: $160k-$190k and competitive equity packageImprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.
