Systems Administrator II

About the Opportunity

• 
  Account creation, termination, management of user access, and support for Google, Microsoft, and other enterprise & education environments & systems.
• 
  Support of a mixture of Microsoft, Google, and other third-party solutions including but not limited to Intune, Autopilot, MFA, DLP, Defender, ATP, Chromebook console.
• 
  Support large environments with a focus on automation and software patching while assessing the stability, security and scalability of our Windows and Google platforms.
• 
  Meet tight deadlines and commitments, establish and measure SLAs to meet business needs.
• 
  Create and maintain required documentation.
• 
  Support required logging, alerting, monitoring tools to ensure there is insight to platform uptime and performance.
• 
  Work across various third-party solution providers, understand business needs and measure success.
• 
  Ability to multitask on several initiatives simultaneously to meet business needs.
• 
  Ensure concise and clear written and verbal communication.
• 
  Adhere to establish standards.
• 
  Deliver outstanding human centric customer service through all support and operational efforts.
• 
  Perform other duties as assigned

• 
  Bachelor's degree or equivalent experience.
• 
  Highly organized, able to multi-task, with a high attention to detail and ability to prioritize.
• 
  Patient and active listener.
• 
  Ability to pass federal and state criminal background checks (FBI/BCI).
• 
  Ability to think independently and contribute to the overall effort without much direction.
• 
  Confident, high-energy, self-motivated and a true team player.
• 
  Successful individuals will be innovative, persuasive, creative and have a genuine curiosity in their business partner’s business, goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change.
• 
  Exceptional ability to communicate and foster positive business relationships.
• 
  Accountability and personal organization are essential.
• 
  Able to work effectively and cooperatively with staff, maintain the confidentiality of privileged information and follow oral and written instructions.
• 
  Able to work collaboratively as an integral member of the technology team.
• 
  Willingness and ability to adjust to changing conditions or priorities.
• 
  Able to multi-task and handle frequent interruptions.
• 
  Able to consistently follow protocol and instructions.
• 
  Able to work effectively both independently and with a team.
• 
  Able to lift 50 lbs. and work in a physically demanding environment, as needed.
• 
  Able to maintain professionalism and respectfulness in all interactions.
• 
  Able to support the values, mission and goals of Pansophic and its schools.
• 
  Patient and active listener

Our Benefits:

• 
  Paid time off
• 
  Retirement contributions
• 
  Optional Basic Life and AD&D insurance
• 
  Voluntary life insurance (employee, spouse, child)
• 
  Discounted childcare at Early Learning Academies locations

• 
  Medical, dental, and vision insurance
• 
  Employee Assistance Program
• 
  Voluntary short-term disability insurance
• 
  Voluntary long-term disability insurance

• 
  Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

EQUAL EMPLOYMENT OPPORTUNITY