Who We Are
NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change.
And so they created NeuroFlow.
What We Do:
We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions.
Together, NeuroFlow’s solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today’s healthcare ecosystem.
How We Do It:
The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default. NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.
Responsibilities:
On-Call PRN Clinical Supervisors must demonstrate the ability to:
80% - Manage risk by developing and overseeing emergency and crisis support processes:
- Consult and provide direction to staff in their provision of services to individuals in crisis and complex cases.
- Be available for immediate support during assigned and on-call hours for staff who are supporting individuals in crisis
- Be available to cover Response Services for staff performing a suicide assessment
- Identify areas for workflow improvement and work collaboratively to improve service delivery.
20% -
Ensure adherence to the highest quality service delivery:
- Review SAFE-T Assessments, risk levels, interventions, and notes for more acute individuals
- Work collaboratively with coordinators, individuals, and referral partners to ensure a smooth referral and communication process.
- Monitor communication and outreach documentation to ensure that staff are identifying appropriate immediate and longitudinal needs of patients.
- Monitor shift handoffs, communication between coordinators, and expected duties throughout the shift.
This position requires on-call coverage that can include weekends and holidays.
The hours for this position are 9am - 8pm ET.
About You:
- You have at least a Master’s degree in psychology, nursing, social work, or related field
- You have a independent clinical license (LISW/LCSW/LMSW, LPCC, LMFT)
- You have 5+ years of behavioral health experience
- You have experience with adolescents (preferred)
- You are professional and organized in both written and verbal communication
- You can build rapport easily and provide support virtually with individuals who are experiencing mental health challenges.
- You are passionate about using technology and innovation to improve access to behavioral health services
- You have strong insight and judgment, and the ability to make quick and clinically accurate decisions for best practice
On-Call PRN Clinical Supervisors are expected to cover at least 2 holidays per year and 2 weekend shifts a month.
Company Benefits:
*Applicable for full time employees
Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.
What We Believe:
NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.
We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.
As a HIPAA compliant organization
All team members shall:
Act in accordance with NeuroFlow’s Information Security Policies.
Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
Report security events or other risks to the organization
Execute organizational security processes or activities
Perform security responsibilities that defined and communicated for their role
Be responsible for their actions regarding the security of organization