Senior Solutions Architect Manager
Bangalore, IndiaWho we are:INVIDI Technologies Corporation is the world's leading developer of software transforming television all over the world.Our two-time Emmy® Award-winning technology is widely deployed by cable, satellite, and telco operators. We provide a device-agnostic solution delivering ads to the right household no matter what program or network you’re watching, how you're watching, or whether you’re in front of your TV, laptop, cell phone or any other device. INVIDI created the multi-billion-dollar addressable television business that today is growing rapidly globally.INVIDI is right at the heart of the very exciting and fast-paced world of commercial television; companies benefiting from our software include DirecTV, Dish Network, and Verizon, networks such as CBS/Viacom and A&E, advertising agencies such as Ogilvy and Publicis, and advertisers such as Chevrolet and Allstate.INVIDI’s world-class technology solutions are known for their flexibility and adaptability.
These traits allow INVIDI partners to transform their video content delivery network, revamping legacy systems without significant capital or hardware investments. Our clients count on us to provide superior capabilities, excellent service, and ease of use.The goal of developing a unified video ad tech platform is a big one and the right Solutions Architects --like you--flourish in INVIDI’s creative, inspiring, and supportive culture. It is a demanding, high-energy, and fast-paced environment.About the role:Your primary role is as a Senior Solutions Architect, a client-facing and technical and business professional working to meet deadlines with responsive and prompt turnaround times. The role will support both pre-sales and post-sales activities within the Business Development organization.
You will work on technical-related solutions and design from initial customer conversations all the way to customer deployment and customer in-life. The Solutions Architect also evaluates and communicates both the business and technical needs of customers.You will serve as a liaison between customers, partners and the internal teams such as Business and Technical Solutions, Product and Development Teams, working to ensure the criticality of needs and problems are fully understood and satisfactorily resolved in a time sensitive manner. By handling solutioning and technical problems with extreme professional acumen, you deliver a positive problem-solving experience to the customers.The position will report directly to the Vice President, Partner Solutions in Business Development and will be based in Bangalore, India.Key responsibilities:
- Support pre-sales activities with technical presentation, remote and in-person meetings, solutioning
- Support deployment of POC, Lab and Production for new customers
- Ability to evaluate new technologies and provide recommendations to stakeholders
- Develop an understanding of each customer, both business and technically, to enable efficient and customer specific solutions
- Work closely with external partners as well as internal teams such as Customer Success, and Technical Account Management, Product, and Development
- Track requests and improve the quality of solutions provided to the customers
- Relay customer requirements to internal teams
- Evaluate the criticality of a given need or problem; isolate and escalate any deemed problem within the company
- Proactively provide customers with quick, knowledgeable, and personal replies over e-mail and phone
- Meeting with customers will require travel (domestic and international)
You must have:
- Experience with Android TV and Live TV applications
- Experience with TV and/or video advertising
- Knowledge of video technologies and transport over Satellite, IP and QAM; DVB, CDN, MPEG compression, Video QA, and Encryption
- Knowledge of video formats and streaming protocols: MPEG2, MPEG4, MPEG-DASH, Apple HLS
- Familiar with Head End and Uplink components and equipment
- Familiar with concept of packagers and manifest manipulation
- Ability to understand deep technical issues, including getting hands-on, as well as understanding customer business needs
- Creativity to imagine innovative solutions tailored to each customer
- Both oral and written communications skills are vital to relying important information, documenting solutions and procedures as well as to present and explain the INVIDI platforms to customers and partners
- Hands-on troubleshooting skills
Physical Requirements:
- INVIDI is a conscious, clean, well-organized, and supportive office environment.
- Prolonged periods of sitting at a desk and working on a computer are normal.
Salary Range Disclaimer:Salary is commensurate with experience, skills, and education.Equal Opportunities and Accommodations StatementINVIDI is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
INVIDI is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Human Resources by email at HR@INVIDI.com at least one week in advance of your interview.Note:
- Final candidates must successful pass INVIDI’s background screening requirements.
- Final candidates must be legally authorized to work in India.
Ready to join our team? Apply today!
