Functional Consultant for Human Resources (TH)

Main Responsibilities:

• Implement and deploy FreeBalance solutions in accordance with the company’s ISO 9001:2015 certified implementation methodology.
• Manage customer expectations while advocating FreeBalance values and best practices.
• Conduct comprehensive business requirements reviews with customers, preparing detailed storyboards for approval and sign-off.
• Configure and demonstrate FreeBalance software to effectively illustrate the alignment between business processes and the solution.
• Develop and execute acceptance test plans, leading client acceptance testing of the configured FreeBalance software/system.
• Create comprehensive training materials and deliver product and user training sessions, including ‘Train the Trainer’ programs, tailored to meet client needs.
• Transfer knowledge to clients regarding project management, change management, and the effective use of FreeBalance solutions.
• Oversee daily project operations, managing scope, schedules, tasks, and ensuring the timely delivery of high-quality deliverables.
• Apply effective leadership skills to guide projects from initiation through to successful completion.
• Provide valuable feedback to product management on functional matters and future product requirements based on client insights.
• Regularly report progress on all assigned activities and deliverables to the Project Manager.
• Collaborate closely with the Project Manager and team to achieve all project milestones on time and within budget.

Qualifications:

• Bachelor’s degree in Human Resources, Information Technology, Computer Applications, or a related field such as Business Administration or Financial Administration, with extensive experience in human resources management.
• A minimum of 5 years of hands-on experience implementing ERP software, with a deep understanding of its functionalities and capabilities.
• Extensive knowledge of public sector payroll and human capital processes and procedures, including familiarity with relevant regulations and compliance requirements.
• Proven expertise in the implementation and deployment of software applications, with a strong focus on gathering and documenting requirements for software development and implementation projects.
• Prior experience in configuring HR systems and HRIS, including customization and optimization of system functionalities to meet specific business needs.
• A successful track record of collaborating with clients, building positive and lasting relationships, and ensuring client satisfaction throughout the project lifecycle.
• Professional demeanor with excellent interpersonal skills, enabling effective interaction with clients and colleagues at all levels of the organization.
• Strong analytical skills with the ability to manage multiple tasks simultaneously, prioritize workload, and meet project deadlines efficiently.
• Proficiency in both English and Spanish is essential, with strong communication skills in both spoken and written forms. Fluency in additional languages is considered an advantage.