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Operations Associate

Strongpoint PartnersNew Orleans, Louisiana, United StatesOnsite
This job is no longer open

Who we are:


Strongpoint Partners provides third-party administration of retirement plans and outsourced HR and payroll solutions to small and medium-sized businesses. Strongpoint offers an integrated software platform for retirement planning and payroll and is pursuing a growth strategy that includes add-on acquisitions and organic growth initiatives. Our culture is defined by teamwork, integrity, innovation, a growth mindset, and a passion for providing great service to our clients. With brands such as HowardSimon, Jocelyn, Retirement Strategies Group, Retirement Planners and Administrators, Pension Financial Services, and Pollard & Associates, we are building a winning team with a family spirit, and helping to secure our customers’ financial futures, from hire through retire.  We are currently looking for a Plan Operations Associate to join our growing team at Retirement Strategies Group (RSG), a Strongpoint Partner.

The Operations Associate is a key member of our team and is focused on providing operational support for our plan administration teams.

What you'll do: 


  • Reconcile brokerage accounts 
  • Complete tasks and projects to support plan administration (government forms, and small plan testing) and new business teams 
  • Reconcile vendor activity 
  • Import and scrub annual census data Process plan contributions and distributions 
  • Process fees 
  • Perform daily cash and fund reconciliation 
  • Complete daily trade processing 
  • Utilize various online vendor platforms for vesting review, uploads, and distribution processing 
  • Answer participant inquiries

Who you are: 


  • Bachelor's degree in business, economics, math or related fields preferred  
  • 2-4 years of experience in financial services operations, employee benefits administration, or related industries 
  • Excellent communication and organizational skills with the ability to multitask 
  • Attention to detail and excellent time management skills 
  • Experience with Relius preferred  
  • Comfort with technology and ability to learn new systems quickly 
  • High comfort level with Microsoft Excel including vlookup, consolidate, and other formulas

Our Value-Driven Employee Experience:


  • Flexible Workplace
  • Competitive PTO
  • Inclusive Environment
  • Development Opportunities
  • Comprehensive Benefits
  • Workplace Perks


This job is no longer open

Life at Strongpoint Partners

Strongpoint Partners is a fast-growing, tech-enabled financial services platform that provides third-party retirement administration (“TPA”), recordkeeping, and integrated payroll and HR technology solutions for small-and-medium businesses. Strongpoint’s suite of services prioritizes accuracy, compliance, and reduction of regulatory risk, all delivered by local customer success teams that understand the nuances of the markets they serve. Made up of a coast-to-coast network of leading retirement strategy and administration firms including HowardSimon, Jocelyn Pension Consulting, Retirement Strategies Group (“RSG”), and Retirement Planners and Administrators (“RPA”), Strongpoint Partners combines a relentless passion for service and innovation with the experience and expertise required to make retirement work for everyone. For more information, please visit: www.strongpointpartners.com
Thrive Here & What We Value- Flexible workplace- Competitive PTO- Inclusive environment- Development opportunities- Comprehensive benefits- Teamwork- Integrity- Growth mindset- Passion for providing great service to clients
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