Are you looking for limitless career opportunities? Do you have a growth mindset, and like to take initiative?
If yes, then Ntiva is the right place for you! At Ntiva, we have a saying – “We exist to grow each other.” Our focus is helping each other, our clients and our families grow both personally and professionally. Sound like something you could get in to? Because as one of the fastest-growing Managed Services Companies in the country, we’re looking to fuel our team with powerhouse talent. With strategic locations across the U.S., and still led by our original founder Steven Freidkin, we specialize in helping organizations solve their complex IT challenges no matter where they are located. Definitely a fast-paced environment where we collectively battle escalating cyber-attacks and stay on top of fast changing technologies! Come explore one of our many opportunities!
How you’ll make an Impact
As the Project Manager you will lead the management of infrastructure projects for existing and new client deployments, implementations, changes, onboardings and upgrades.
Summary of Location
- This is a remote position with minimal travel expected to client sites or to our regional offices
- Monday-Friday, 8am-5pm EST
What you will be doing
- Provides excellent customer service to clients with excellent communication and clear expectation management
- Maintain minimum billable utilization of 80%
- Develop and understand project plans, schedules, deliverables, and constraints and be able to communicate them effectively
- Ensures projects follow the defined plan and communicate and adjust as modifications are required.
- Facilitate both internal and external project related meetings and communications to initiate, plan, execute, monitor, control, and close projects.
- Work and communicate with all Professional Services, Sales and Support teams to drive the delivery of projects on-time and within identified budgets.
- Handle internal and external project escalations, bringing in management as needed.
- Ensures engineers are documenting time and changes and work with management in case of exceptions
- Schedules engineers and admins for project tasks and confirms they are completed.
- Manage change order processes for when modifications to the scopes of projects are required.
- Work with vendors/3rd parties for scheduling as needed.
- Work outside regular business hours on occasion
You’ll be successful in this role if you have experience in/with
- 2-4 years in Project Management services experience
- ConnectWise Manage, Automate, and/or other professional service automation software
- Strong skills with MS Office (Excel mainly), MS Project and Smartsheet
- Project Management process groups
- Strong interpersonal skills to effectively communicate with clients during project deployments are required
Required language skills
- Ability to communicate professionally, in English, both written and orally
- Ability to write business correspondence and process procedures
- Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
Bonus points for
- Background in IT managed services
- CAPM or PMP certifications
The base pay range for this position is expected to be between $60,000 and $96,000 per year, plus an annual on-target bonus. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants.
We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 9/12/24.
