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Staff Product Manager, User Access Management

AirwallexSingapore, Singapore | Hong Kong, Hong Kong | Shanghai, ChinaOnsite

About Airwallex


Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe.

Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team


The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

What you’ll do


This role sits within Airwallex's Risk team and is responsible for User Access Management and Account Infrastructure, ensuring a seamless and secure access experiences for our global customer base. This role is based in Singapore or Shanghai or Hong Kong.

Responsibilities:



  • Control and monitor correct access levels within Airwallex's digital ecosystem

  • Own account security and protect our users from unauthorised account takeover

  • Safeguard sensitive customer data, whist maintaining compliance, and optimising operational efficiency

  • Collaborate with the engineering team to scale and automate user access management processes at global scale

Who you are


We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:



  • 7+ years of overall professional experience

  • Bachelor's Degree or higher in Computer Science, Engineering or another STEM discipline, with exemplary academic achievements

  • Backend product development experience in a high-complexity area

  • Strong understanding of authentication, authorisation, and access control technologies

Preferred qualifications:



  • In depth experience with identity and access management, security, or related fields

  • Passion for delivering exceptional user experiences and addressing customer pain points

  • Fintech or Financial Services experience

#hongkong, #shanghai, #singapore

Equal opportunity


Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Life at Airwallex

Airwallex is a financial technology company that offers integrated solutions for cross-border payments. Airwallex facilitates international money transfers through a combination of payment collection, foreign exchange and local payment distribution. Supported by high profile investors including Tencent, Sequoia, MasterCard and Square Peg Capital, Airwallex brings extensive experience in the Asia Pacific to the global multi-currency market. Built to bolster foreign exchange payments around the world, the Airwallex platform is powered by a sophisticated FX and payment engine and a transparent pricing model to avoid inflated margins and minimise market risk. The platform is able to support thousands of transactions per second and provides a cost-effective alternative to existing payment networks for businesses looking to automate and scale international payment workflows. Interested in joining us Contact us at careers@airwallex.com - we have roles in Shanghai, Melbourne, Hong Kong, London and San Francisco.
Thrive Here & What We Value1. Diverse workforce as foundation for innovation2. Equal opportunity employment with merit-based hiring3. Competitive salary, uncapped commissions, generous benefits (Flexible Spending Accounts, PTO, 401k plans)4. Fully stocked kitchens and collaborative workspaces in Melbourne and Sydney5. Commitment to accommodating candidates with disabilities or special needs6. Equity sharing opportunities for employees7. Flexible working arrangements, mental wellness support (coaching, EAP sessions)8. Paid days off on birthdays, generous parental leave policies9. Values diversity and inclusion in hiring practices10. Invitation to join a community that thrives on diversity and innovation
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