Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies, corporations, healthcare providers, and higher education. Juvare solutions have supported over 500,000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare, connect, and respond to protect people, property, and brands.
Job Summary:
As a Project Manager, you’ll put your leadership and management skills into practice as part of our software implementation and technology services team. In this role, you’ll take the lead on managing key projects to coordinate and deliver software applications, business processes, training, and documentation deliverables to clients. You will be expected to manage the scope, cost, and schedule to successfully execute contract deliverables for our clients while meeting all Juvare business and strategic objectives.
Reports to:
Senior Director, Delivery
Location:
Atlanta, GA or Remote
Responsibilities:
The Project Manager will work under the guidance of the Senior Director or other delegated leadership to perform the following activities:
- Serves as the primary contact and advisor to multiple clients during the delivery period for new client implementations and enhancement projects – project durations range from two weeks to continual
- Manages the scope of work, budget and go-lives, anticipating problems and complications, formulating solutions to not delay implementations
- Proactively identify execution, client and resource risks, defining and managing mitigation/avoidance plans
- Interact regularly with clients, managing expectations and communicating progress
- Financial responsibility includes planning, budgeting, reporting and forecasting resource costs and ensuring project performance is reflected in revenue recognition
- Partners with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
- Accountable for resolving escalations with a focus on maximizing positive client impact
- Closely work with the Client Success team to ensure growth and retention of client accounts, while managing scope of current implementations
- Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
- Partner with Product Engineering team on new integrations and enhancements required to meet statement of work scope
- Other duties as assigned.
Qualifications and Experience:
- Bachelor’s degree required.
- 5+ years technology project management required
- 3+ years in client facing project management roles required
- Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
- US Federal client experience strongly preferred
- PMP or similar project management certifications a plus
- Demonstrated ability to understand technology and explain it in layman’s terms to clients and internal stakeholders
- Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check/equivalent required
Skills/ Knowledge Requirements:
- Excellent verbal, written and presentation skills.
- Solid financial acumen
- Solid understanding of Risk Management methodologies
- Situational Leadership skills preferred
- Superior ability to multi-task and meet changing deadlines.
- Ability and willingness to travel to client or internal company sites when appropriate and legally permitted.
- Familiarity with Agile product management methodologies a plus
- Familiarity with NetSuite a plus
What we offer:
- Health insurance.
- Life insurance.
- 401K with Corporate match.
- Commuter expense reimbursement.
- Tuition reimbursement.
- Unlimited PTO
- Community volunteer opportunities.
Additional Information:
This position is subject to compliance with the Export Administration Regulations ("EAR") and may require a U.S. person status verification.Candidates may be required to undergo an SF-85 background check for certain government-related projects.This position requires access to information that is subject to compliance with the Export Administration Regulations (“EAR”). In order to comply with the requirements of the EAR, applicants will be asked to provide specific documentation to verify U.S.
person status under the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. This information will also be used in determining whether an exception to the EAR’s licensing requirements can be exercised or a license required for deemed exports.As the Company is a partner with the United States government, this position may require access to sensitive government information. Accordingly, candidates must be capable of passing an SF-85 background check and obtaining public trust clearance if required.
EEO Statement
Juvare is deeply committed to building a diverse and inclusive team. We believe in equal opportunity for all applicants and encourage individuals from underrepresented groups in technology to apply. As an equal opportunity employer, we celebrate diversity and are committed to building and maintaining a diverse and inclusive workforce. All qualified applicants and employees will receive consideration for employment regardless of—and will be free from discrimination on account of—their race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, physical condition, developmental disability, genetic information, or any other category protected under applicable law.Any individuals with a disability requiring a reasonable accommodation to assist with their job search or application for employment should send an e-mail to human-resources@juvare.com.
The e-mail should include a description of the requested accommodation and the position you’re applying for or interested in.Affirmative Action: Juvare’s Affirmative Action Plan advances our principles of equal opportunity and supports that goal by enlarging our talent pool.
