About Rev.io
Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. Rev.io is an Atlanta-based company with offices in Atlanta and West Virginia.
We have more than 21 years in business serving our clients. While we are very experienced in what we do, we are still growing rapidly, and we are looking for exceptional people who are excited to join us on a career-defining journey. In all of our daily work, each of us is guided by our mission, vision and “ACT TOP” values.
Our Mission:
To help clients grow revenue efficiently.
Our Vision:
To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users.
Our ACT TOP Values:
- Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities.
- Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need.
- Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching.
- Transparent Leadership: Communicating openly, regardless of title or situation.
- Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome.
- Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.
In a recent national survey, 97% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment! About The Role: As the Product Owner - AI and Analytics, you will be responsible for defining and executing a roadmap that balances customer needs, market trends, and the competitive landscape. You’ll play a pivotal role in connecting with customers, gathering their feedback, and translating those insights into a prioritized feature roadmap.
Leveraging your understanding of AI, data science, and machine learning, you will collaborate with cross-functional teams to ensure that our AI-powered products deliver exceptional value to users and maintain a competitive edge in the market. Working with functional Product Owners, you will leverage your knowledge of Power BI to address our reporting and analytics needs.
Purpose Statement:
The Product Owner - AI and Analytics acts as the customer advocate and voice of the business, ensuring that AI-driven solutions are aligned with the company’s strategic goals and provide exceptional value to users. This role requires close engagement with customers to gather feedback and make data-driven decisions about the future of our AI and Analytics offerings.
Key Responsibilities:
- AI Product Vision: Develop a clear product vision for AI and machine learning features, ensuring alignment with market demands and company strategy.
- Customer Feedback and Engagement: Regularly interact with customers to gather feedback and use those insights to shape the AI feature roadmap and prioritize development efforts.
- Balancing Market Trends and Competitive Landscape: Stay informed about the latest AI and machine learning trends and continuously analyze the competitive landscape to keep our AI products innovative and relevant.
- Backlog Management: Prioritize and maintain the AI and Analytics product backlog, defining well-scoped user stories with precise acceptance criteria.
- Collaboration: Partner with cross-functional teams, including engineering, data science, marketing, and stakeholders, to develop AI-powered products.
- Quality Assurance: Work closely with the QA team to define acceptance tests and ensure AI features meet performance and usability standards.
- Product Release: Define scope, timelines, and feature sets for AI-related product releases, ensuring delivery aligns with customer expectations.
- Power BI Expertise: Leverage Power BI capabilities to address reporting and analytics needs, ensuring AI-driven insights are effectively presented.
- User-Centered Design: Advocate for user-centric design principles, ensuring AI solutions enhance the overall user experience and value.
- Training AI Models: Collaborate with data science teams to train and refine AI models, including experience working with Azure OpenAI Service.
- Feedback Loop: Establish mechanisms for collecting and analyzing user feedback to drive continuous improvement in our AI products.
- Subject Matter Expertise: Be the in-house expert on AI, analytics, and reporting, offering guidance and training to other departments.
Requirements
- Experience in AI and Machine Learning: 2+ years of product management experience in AI/ML or data analytics-focused products.
- Customer Engagement: Proven track record of working closely with customers, gathering feedback, and using it to drive product development and prioritization.
- Technical Expertise: Familiarity with data science methodologies, AI/ML frameworks, and analytics tools.
- Power BI Experience: Fundamental understanding of Power BI capabilities for reporting and analytics.
- Training AI Models: Experience training AI models and familiarity with Azure OpenAI Service.
- Agile Methodology: Experience with agile software development practices, backlog management, and product delivery.
- Strategic Vision: Proven ability to translate complex AI concepts into products that solve real-world business challenges.
- Bachelor’s Degree in computer science, data science, engineering, or related field. Advanced degrees or relevant certifications in AI/ML are a plus.
- Collaborative Leadership: Demonstrated success working cross-functionally with technical and business stakeholders.
- Strong Communication Skills: Ability to articulate AI concepts clearly to both technical and non-technical audiences.
- Thrives in Fast-Paced Environments: Experience working in high-growth, entrepreneurial, or startup environments.
Benefits and Perks:
- Generous HSA employer contribution
- 401k with generous company match and immediate vesting
- Unlimited PTO
- Paid Parental Leave
- Company paid for life and disability insurance
- Monthly tech reimbursement
- Monthly fitness reimbursement
- Education and development stipend
- Time off to volunteer at the organization of your choice, as well as company-level volunteer opportunities
- Clear and documented career path for your position
- True open-door policy with opportunities to give feedback to leadership on a continual basis through 1:1 sessions multiple times per year
At Rev.io no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief. By clicking submit below, you consent to allow Rev.io to store and process the personal information submitted above. #LI-hybrid
