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Senior Supervisor, Lab Quality

TempusChicago, Illinois, United StatesOnsite

Passionate about precision medicine and advancing the healthcare industry?


Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings.

We are looking for a Lab Quality Supervisor, who will be responsible for maintaining CLIA/CAP/NYS-DOH/FDA compliance for our clinical lab.

Shift - Sunday-Thursday (9:00am-5:30pm)


What You’ll Do:

  • Oversee QC and Facilities teams by providing direction and mentorship, ensuring adequate staffing, and approving timecards 
  • Ensure that all new lots and shipments of reagents are qualified and appropriately labeled for clinical lab processing
  • Maintain reagent qualification records and manage quality control of reagent inventory
  • Monitor critical QC metrics and respond to trends and issues
  • Ensure equipment is properly maintained, documentation records for IQ/OQ/PQs are completed prior to use, PMs are completed, and Service Contracts are in place for capital instrumentation when required
  • Assist in troubleshooting of lab errors
  • Help facilitate and implement corrective and preventative actions

  • Serve as subject matter expert for laboratory quality processes, including during audits and inspections
  • Update SOPs and records within the document control system, including creation/ revision/ review of internal SOPs and other quality documentation 
  • Interact with lab management and testing personnel to coordinate QC tasks

  • Coordinate with other teams to ensure processes meet CLIA/CAP/NYS-DOH/FDA requirements

  • Oversee and maintain QC trackers and databases for reagents and equipment assets
  • Monitor and maintain temperature controlled storage and lab spaces to ensure equipment, samples, and reagents are being stored properly
  • Coordinate lab facilities tasks to ensure that the laboratory has sufficient electrical and HVAC systems in place

Qualifications:

  • BS in medical technology, clinical laboratory science, chemical, biomedical engineering, physical or biological science and 4+ years of experience required; 7+ years of clinical experience preferred
  • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
  • Proven ability to learn new skills quickly and adapt to new processes smoothly
  • Moderate experience with Microsoft Excel and/ or Google Sheets
  • Experience in FDA regulated lab preferred
  • Experience in CAP/CLIA regulated lab preferred
  • Great communication (email & phone) and interpersonal abilities for external providers as well as internal customers

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Additionally, for remote roles open to individuals in unincorporated Los Angeles – including remote roles- Tempus reasonably believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers and other employees; accessing confidential information, including intellectual property, trade secrets, and protected health information; and appropriately handling such information in accordance with legal and ethical standards.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Life at Tempus

Tempus helps corporate clients navigate global currency markets by combining unparalleled market insight, competitive rates of exchange and unmatched personalized service. We serve thousands of corporate clients by offering these key differentiated features:
Thrive Here & What We Value1. Collaborative Mindset: The company culture at Tempus emphasizes teamwork and collaboration, as seen through the Sales Representative's focus on cross-functional relationships to achieve work goals.2. Innovation and Technology: Tempus values innovation in genomic data usage and advanced technology implementation for improving patient care.3. Integrity and Trust: The company upholds integrity, respect, and trust as core values in all interactions with clients and colleagues.4. Commitment to Quality Care: A strong focus on delivering critical information about the right treatments at the right time for patients demonstrates a commitment to quality care.5. Salesforce Effectiveness: The company encourages sales force effectiveness, as seen through the emphasis on driving results and promoting a culture of compliance within the organization.6. Cross-functional Collaboration: Tempus fosters collaboration across various teams, including oncology and neuropsychiatry clinician-facing sales teams.7. Equal Opportunity Employer: The company is committed to providing equal opportunities for all employees regardless of their background or identity.8. Advanced Communication Skills: Tempus values strong communication skills, as demonstrated by the Sales Representative's advanced presentation and business acumen.9. Passion for Precision Medicine: A passionate commitment to advancing precision medicine in healthcare is a key aspect of the company culture at Tempus.10. Real-time Insights Delivery: The focus on delivering real-time, actionable insights to physicians highlights the importance of timely and relevant information sharing within the organization.
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