The Director of Business Operations Warranty, Affinity, Embedded & Services will be responsible to manage and track all data points necessary for the underwriting and actuarial teams manage existing business including all collateral, claims, and sales inputs. The position will also coordinate the product development process with each Fortegra constituent responsible to develop and grow our warranty, embedded, affinity, and services businesses.
Minimum Qualifications:
- High School Diploma or Equivalent.
- At least 10 years warranty, affinity, and embedded business experience.
- Experience with coordinating with various internal constituents.
Primary Job Functions:
- Drive growth through diversification of business to include pharmaceutical warranty, embedded benefits, and Affinity.
- Provide oversight and management of the services business
- Drive processes and outcomes as we onboard new business.
- Assist with special underwriting and services projects including audits and tracking of critical data points.
The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Skills & Competencies Required:
- Understanding of the warranty underwriting and servicing marketplace.
- Affinity and embedded insurance experience.
- Product development management.
- Ability to organize and manage projects.
- Experience in TPA management and oversight.
- High degree of planning and organization experience.
- Attention to detail.
- Project management skills.
Additional Information:
Full benefit package including medical, dental, life, vision, company paid short/long term disability, 401(k), tuition assistance and more.