Restaurant General Manager
Fuddruckers is renowned for its “World’s Greatest Hamburgers.”We pride ourselves on delivering exceptional dining experiences and warm, welcoming service. Weare looking for a friendly, organized, and enthusiastic Restaurant General Manager to join our team and help create a memorable first impression for our guests.
Restaurant General Manager Job Responsibilities:
To ensure that guests are fully enjoying their visit to the restaurant, the general manager directs and motivates the service staff to ensure that guests are having a great time. Some examples include:
- Establishes restaurant business plans by surveying restaurant demand.
- Meets restaurant financial objectives by developing budgets, systems, and following up.
- Controls purchases and inventory by meeting with the kitchen and bar manager once a week to discuss profitability and strategies.
- Maintains operations by ensuring the adherence of policies and standard operating procedures FOH and BOH cleanliness and organization, FOH and BOH Uniform and Appearance Standards.
- Guest Relations, all LRM: facilitates and recognizes opportunities to drive sales, delegates LRM if appropriate.
- Restaurant Schedules: Approves all Back of House and Front of House schedules, including training schedules and using appropriate tools. Completes the manager’s schedule in a timely manner.
- Follow up: preventative maintenance as scheduled; R&M issues logged/ called in/ corrected in timely fashion.
- New Menu/LTO roll outs completed as needed, follow up on updates.
- Manage productivity through scheduling and staff levels.
- Maintains guest satisfaction through interaction, maintaining food quality standards, and ticket execution times.
- Involved in hiring employees by making the final decision. Involved in all parts of training and follow up.
- Maintains a safe, secure, and healthy facility by establishing, following, and enforcing sanitation standards and procedures.
- Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry.
- Accomplishes company goals by accepting ownership for accomplishing new and different requests.
- Helps to develop new goals to achieve better service and financial success of the restaurant.
- Management Development: schedules, one-on-ones, Manager meetings, shift feedback, Kitchen Manager, Bar manager, and Shift Leader performance evaluations.
- Shift execution. Executes & develops management team to execute great shifts through the 16 Steps, ongoing coaching and development of TMs, systems execution 100%, OAW execution, ensure Guest satisfaction during shift.
- Understands the priorities of the Fuddruckers food and service culture and business model.
Restaurant General Manager Qualifications and Skills
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.
- Highly organized and possess excellent time management skills.
- People management, fostering teamwork, and effective delegation,
- Strong understanding of cost, labor systems, P&Ls that lead to restaurant profitability.
- Strong communication and leadership skills.
- Comfort working with budgets, revenue, and forecasting.
- Ability to lead big groups of people.
- Self-motivated with a high energy level.
Education and Experience Requirements
- 5+ years’ successful experience as a restaurant general manager with volume exceeding $3.5 million per year.
- 7+ years restaurant manager experience.
- Associate or bachelor’s degree in business management preferred.
- High school diploma or GED.
- Current food handler’s card and other certification as required by federal/state/local law.
- Comfortable using a computer, navigating standard office and point-of-sale software.
