Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home. For our UK manufacturing site in Telford, we are looking for a self-motivated and Quality Coordinator for a full-time permanent position, to start as soon possible Monday to Friday, flexi-time days.
As a Quality Coordinator you will:
- Receive Network orders at goods-in, booking them into the internal system following the completion of goods-in internal checks.
- Visually and dimensionally inspect network orders with basic metrology equipment (calipers, micrometers) following the customer specification via the internal computer system, recording all relevant data.
- Pack Network orders according to the packaging specification to ensure safe delivery to the end customer.
- Ship Network orders to the end customer via the internal shipping system.
- Liaise through the escalation process any quality concerns to ensure customer expectations are met or exceeded.
- Collate production data, review and escalate ongoing issues to Quality Manager, and provide/recommend solutions where possible.
- Create defect books to start documenting/classifying defects in order to feed our Manufacturing guidelines.
- Attend quality meetings to discuss non-conformance data and provide possible solutions to route cause issues where possible.
- Ensure that all rejected / quarantined items are dealt with before the end of the shift.
What it takes:
- Experience in a manufacturing environment.
- Knowledge of production processes, quality controls.
- Good organisational skills.
- You ideally have gained hands-on experience in daily visual/dimensional inspections with basic metrology equipment (calipers, micrometers)
- Able to read and write in English, and do basic arithmetic.
What's in it for you:
- Growth-oriented company with a focus on your development journey through regular feedback and discussions.
- Open and welcoming corporate culture globally.
- Our Values: trust, teamwork, and achievement.
- Extensive e-learning platform with 300+ training courses and on-site sessions, including internal leadership training
- Onsite car parking, bicycle storage, and convenient public transport links.
- Newly built canteen with free hot drinks.
- Employee Discount scheme with savings across thousands of UK retailers.
- Employee wellbeing culture with mental health support, wellbeing portal, and psychologist assistance.
- Monetary-based Reward Schemes for recognition, referrals, anniversaries, and life events.
- 37.5 hours per week, permanent contract with regular breaks
- 25 days holiday entitlement plus Bank Holidays, increasing with length of service.
- Death in service policy for eligible employees – 4 x base salary
£25,000 - £25,500 a yearApply for this job
