Senior Revenue Operations Manager

Key Responsibilities

• Own and administer our Salesforce environment, including data management, process automation, and external system integrations (e.g. LeanData, Gong, PandaDoc, Ortto, Slack, Zapier).
• Serve as the primary point of contact for Salesforce, ensuring accurate data flows and simplifying lead and opportunity tracking, reporting, and pipeline management.
• Drive ongoing process improvement by building workflows, automating manual tasks, and optimizing sales tracking, ensuring data cleanliness and consistency across Salesforce and integrated tools.
• Optimize reporting and dashboards to track sales and growth metrics, providing sales leadership with data-driven insights to improve decision-making and performance.
• Reconcile Salesforce data with SaaS contracts and external resources (e.g., PDF contracts, Google Sheets) to track ARR and ensure accurate reporting.
• Lead the optimization and management of sales tools and vendor relationships (e.g., Calendly, LeanData, Zapier) while proactively recommending new tools and processes to improve sales efficiency and growth.
• Deliver regular training to ensure team engagement with tools and adherence to Salesforce best practices.
• Assist with commission calculations, ensuring accuracy in payroll submissions.
• Collaborate with Sales, Customer Success, Marketing and Engineering to drive operational improvements.
• Support ad hoc revenue operations related initiatives.

Who You Are

• Extensive Salesforce administration expertise, including hands-on work with process automation, data management, and external system integrations (e.g., PandaDoc, Ortto, Slack).
• Strong experience managing Salesforce environments, serving as the primary point of contact for system users, and ensuring accurate data flows, lead tracking, and reporting.
• Skilled in data analysis and reporting, with experience in optimizing dashboards and providing data-driven insights for sales leadership.
• Proficient with building workflows and automations to drive process improvement and optimize sales tracking.
• Comfort with ensuring organizational-wide data hygiene practices are adopted.
• Expertise in managing sales tools and vendor relationships, with the ability to recommend and implement new tools or integrations to enhance sales efficiency and growth.
• Proficient with analytics and BI tools such as Google Sheets, Metabase etc.
• Familiar with tools such as Calendly, LeanData, and Zapier with a deep understanding of how to leverage these tools to drive performance.
• Strong written and verbal communications skills.
• Hands-on with strong attention to detail.

Bonus

• Experience with commission calculations and ensuring accuracy in payroll submissions.
• Familiarity with SQL for data querying and internal reporting.

Manager

• Emily Frey, Director of Finance

Compensation and Benefits Package

• Base salary determined by years of experience: $100,000 - $160,000.
• Equity.
• Remote work within the United States.
• Health, Dental and Vision covered at 90% for all plans and 80% coverage for dependents, which amounts to approximately 11 thousand dollars a year.
• 401K matching at 4%.
• Unlimited PTO.
• Wellness stipend of $50 a month.
• Cell phone and Internet stipend of $50 a month.
• $300 yearly learning and development stipend.
• $350 work-from-home stipend.
• 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week Factor subscription.
• 10 days of paid bereavement leave.

Sponsorship

• We do not currently support any new sponsorship opportunities or sponsorship transfers for this role.

Recruiter For This Role

• Jackie Leary