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SDET-1

ZinierBengaluru, India | Indiana, United StatesOnsite

Who we are


Zinier’s intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

What we’re looking for


As a company, it is our constant endeavor to extend aid to bright young engineers by offering them the opportunity to work with our highly skilled experts and gain a foothold in their careers. We are looking for a Solution QA Engineer to join our rapidly expanding solution development team. This role is primarily responsible for testing English customers’ solutions built using Zinier platform and products. The primary focus of this engineer will be to build test plans and troubleshoot failures in existing applications.

Responsibilities:


  • Test the solution based on Test Cases and Requirements
  • Translate any bugs or feedback for the Engineering team
  • Reviewing quality specifications and technical design documents to provide timely and meaningful feedback
  • Creating detailed, comprehensive and well-structured test plans and test cases
  • Estimating, prioritizing, planning and coordinating quality testing activities
  • Identify, record, and document thoroughly and track bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet client needs.
  • Liaise with internal teams (e.g. developers and product managers) to identify system requirements.
  • Track quality assurance metrics, like defect densities and open defect counts.
  • Stay up-to-date with new testing tools and test strategies

Experience:


  • Fluent in English - reading, writing, and speaking
  • 3 to 5 Years of experience in Manual Testing, Functional Testing and Automation Testing.
  • Strong knowledge of software QA methodologies, tools and processes
  • Testing experience with Android, iOS & Web
  • Testing experience with APIs using Postman and it is a plus with either Rest-assured or Jmeter
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Understanding of both white box and black-box testing.
  • Hands-on experience with automated testing tools like Java-selenium, unified functional testing, appium, ranorex, etc
  • Experience working in an Agile/Scrum development process
  • Should have experience in MySQL.
  • Understanding of telecom use cases preferred
  • A commitment to doing the right things the right way

Personal Attributes:


  • Problem solver, comfortable taking the initiative in challenging and ambiguous circumstances
  • Friendly, approachable and collaborative team player who enjoys working with people from across the globe
  • Tests the solution with the customer experience in mind
  • Capable of remaining positive and patient when under pressure
  • Able to prioritize work in order to achieve optimal flow; must be able to manage Project expectations and commitments

#LI-SD1

Life at Zinier

ZINIER mobile / cloud-based platform helps telecoms efficiently track and manage sales and service operations in the field to improve the customer experience. Digitize your Field Service Operations: Our cloud-based platform and mobile app help you minimize back-office operations and maximize the productivity of your service reps with mobile-based, customizable workflows. Digitize your Ground Sales Processes: Improve the efficiency and effectiveness of kiosk and door-to-door sales reps, allowing them to complete workflows on-the-go while providing real-time visibility to headquarters. Single Interface Connecting All Your Systems: Our open API architecture connects with all of your existing systems -- HRMS, CRM, Knowledge Repository, and ERP - unlocking a variety of powerful and integrated workflows to help you deliver an excellent customer experience.
Thrive Here & What We Value- RemoteFirst Global Team Headquartered in Silicon Valley- Hybrid Workforce Spread Across London, Lisbon, Mexico City, Singapore, Bangalore- Commitment to Creating a Diverse and Inclusive Organization- Paid Parental Leave, Extra Quarterly Paid Time Off, Volunteer Opportunities at NonProfit Organizations, Personal Development/Professional Stretch Assignments
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