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Why We’re Rad (about us):
Rad Power Bikes, one of America’s largest electric bike brands, is on a mission to get people onto bikes that are built for everything and priced for everyone.Our company is a driving force behind the e-bike market expansion in North America. We are the first mover in the omnichannel retail space for personal mobility products and we continue to develop industry-leading, innovative e-bikes. Rad Power Bikes has grown to 650,000 customers, leading a global revolution in low carbon mobility.We are looking for RADICAL people to join our global teams: Results-Driven, Approachable, Diverse, Innovative, Customer-Driven, Accountable, and always Learning.We are seeking a Senior Ecommerce Manager to manage our on-site experience to ensure customer needs are met and we achieve our omnichannel business goals, lead cross-functional planning & execution for promotions and programs, including modeling and reporting.
We have a small passionate team at Rad, so this role may also flex into program and project management when needed to support strategic initiatives.The salary for this role is $100,000 - $140,000; however, we consider several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, and key skills.
Why You’re Rad (about you):
- 8+ years of experience in merchandising and operations in a consumer-based ecommerce environment
- A proven track record of analyzing sales and digital data, customer reactions, and market trends to anticipate customer needs and plan product, brand & program experiences in partnership with other cross-functional teams
- Strong attention to detail with the ability to switch between thinking about strategy and execution, while ensuring nothing falls through the cracks
- Experience working in a fast-paced and dynamic environment that will require you to both create processes as well as process improvements
- Experience planning and managing the site experience for go-to-market campaigns for new product launches, promotions and program & marketing campaigns
- Strong experience drafting a strategic plan and seeing it through to execution, including ongoing communications on status and performance
- Understands the relationships between ecommerce, merchandising, supply chain, and performance marketing
Additional Requirements:
- Bachelor’s degree in marketing or business or equivalent work experience
- Familiarity with Shopify or similar ecommerce platform
You get bonus points for:
- Experience with Google Analytics
- Experience with omnichannel businesses
Had you been with us last month, the top things you would have impacted are:
- Led the execution of a dynamic promotional calendar, adjusting for business opportunities and facilitating the plan across cross divisional teams
- Partnered with marketing on integrated campaigns to deliver an increase in acquisition, conversion rates, overall order size and manage margin performance across a variety of product lines
- Facilitated a cross-divisional weekly business report to communicate business performance across the company
- Managed our two North America websites to provide a superior user experience for the customer across a range of site updates (including inventory mgmt, content updates, etc.)
- Partnered with the Dev team to launch and measure new site features or optimizations for the customer to reduce customer friction and drive revenue
Working at Rad is built around our RADICAL values - we are:
- Results-Driven: We aim for success each day and lead the charge towards a sustainable future.
- Accountable: We are responsible to our environment, communities, partners and team.
- Diverse: We are inclusive of all experiences, backgrounds and skills. We value every voice.
- Innovators: In the face of challenge, we continuously innovate and improve.
- Customer-Driven: We are dedicated to the experience and safety of our riders.
- Approachable: We are kind, transparent, collaborative, and always willing to help.
- Learners: We grow and change, always driven towards personal and professional excellence.
Does this sound like you? Please apply and join us!
Rad Power Bikes is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.If you need assistance or an accommodation due to a disability, you may contact us at 800-939-0310 or peopleteam@radpowerbikes.com.Recruitment Agencies: We partner with 3rd party recruitment resources as needed.
If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.Salary Description$100,000 - $140,000
