Workplace Coordinator

Description

The Workplace Coordinator helps thousands of entrepreneurs to connect and find opportunities by creating the best environment for that to happen - engineering serendipity!

Requirements

• Be the point person for space maintenance, supplies, equipment, and errands.
• Perform daily walkthroughs of the space and help activate and deactivate floors when needed, noting any care that the space may need and acting accordingly 
• Manage relationships and help with vendor and service providers contracts
• Support Venue team by assisting with event needs or requests. 
• Help with mail and package delivery when needed 
• Provide help to members when engaged or needed 
• Oversee repairs and maintenance - liaison between the building and Capital Factory
• Create processes to better the workflow of the department such as inventory systems, signages, data collection, etc 
• Maintain inventory and stock of kitchen supplies, office supplies, etc 
• Help stock office supplies, kitchen supplies, food and beverage items with the assistance of the facilities coordinator  
• Assist Properties team with stocking of office supplies, kitchen supplies, etc. Coordinate and help set up/clean offices for new companies moving in
• Provide backup coverage for Mission Control and Gift Shop as needed.
• Support other departmental projects when needed

You’ll know you’re successful if…

• The space looks awesome
• You don't need to be asked to do something, you are proactive and constantly find ways to take care of the space 
• You notice when something needs attention, and fix it before anyone else notices 
• Supplies budget and inventory is on track
• The members, Capital Factory staff, and building staff all know you and come to you for help
• Processes are well-documented
• Space is always fully stocked with abundant food and supplies
• New member offices are setup and ready at least 48hrs before move-in date 
• Everyone loves interacting with you

About you…

• You have previous experience coordinating workplaces.
• You are available to work weekdays in-person in downtown Austin from 8:30am to 5:00pm and occasionally work in the evening or on a weekend. 
• You are outgoing and can talk to just about anyone.
• You are a documentor. You make lists and spreadsheets.
• You are a problem solver. You look for ways to make things work better and how to turn chaos into systems.
• You are organized and plan ahead, but you don’t get stressed out when things change at the last minute… because they will. You roll with it.
• You check your email in the evenings and are available to work during evening events and over the weekends when there is a tight deadline. You do what it takes to get the job done.

• You have a reliable laptop computer & smartphone that you are comfortable using for work.

• You plan to stay in Texas for at least two years

About our team...

• We have a passion for startups and technology. 
• We are transparent and we over-communicate.
• We have excellent written and verbal communication skills.
• We communicate when we are not able to meet a deadline and suggest a solution.
• We are professional and presentable and greet everyone cheerfully. We’re ready to deal with an immature student, a pushy salesperson, top VC’s, a fortune 500 CEO, and even the President of the United States.
• We are excited to work downtown [Austin/Dallas/Houston/San Antonio] and have reliable transportation.
• We have a quiet place where we can work remotely with fast internet. 
• We are security aware. We have a passcode on our computers and phones and use a password manager.
• We are able to efficiently use the Google suite of productivity tools (Gmail, Drive, Docs, Sheets, Slides).
• We are available to work during SXSW (Spring Break), DREAMCON (one week long staff summits twice a year), and Austin Startup Week.
• We get to Inbox Zero every day.

Additional Requirements

• You can perform the physical requirements, which include stooping, standing, walking, and ability to lift and carry 25 lbs. Routinely.
• You can work independently.
• You are unfazed; even under pressure (ie. SXSW and other events) you remain calm, professional, friendly, and maintain your efficiency 
• You are able to meet strict deadlines under pressure.
• If you are unable to meet a deadline or attend to a project, you communicate and find another solution or owner for it
• You are customer service oriented.
• You know your way around a toolbox, can fix a broken chair, and know when it’s over your head and it’s time to call the plumber.
• You are not afraid to roll up your sleeves and get your hands dirty.
• You communicate well with staff, members, clients, guests, vendors, and the building to keep everyone on track.
• You feel comfortable making decisions and know when they need to be escalated.
• You are familiar with G-Suite (Google Docs, Spreadsheets, etc.)

Benefits

• 4 weeks paid time off (one week is between Christmas and New Year’s) 
• Personal health, vision and dental insurance paid 100% by Capital Factory
• Additional benefits such as 401k program (50% company matching), life insurance, short & long term disability and and employee assistance program
• Parental leave including 10 weeks paid leave for birthing parents and 4 weeks paid leave for non-birthing parents
• $1,000 personal innovation budget on your first year anniversary and then an additional $500 each anniversary thereafter
• Coworking membership at Capital Factory with garage parking space, metro pass, or rideshare credits and access to the onsite gym
• A priceless network

About Capital Factory