We are looking for an experienced Senior ServiceNow Developer with +6 years of hands-on development experience to join our team. The ideal candidate will be proficient in developing customized solutions within the ServiceNow platform and will play a key role in shaping our ServiceNow implementations, particularly in UIBuilder and Customer Service Management (CSM). This role demands technical expertise, creative problem-solving skills, and the ability to integrate ServiceNow with other applications seamlessly.
Requirements
- +6 Years of hands-on experience as a ServiceNow developer.
- Fluent English
- Proficiency in UIBuilder for building and customizing user interfaces.
- Proficiency in Customer Service Management (CSM) with experience managing multiple CSM instances.
- Conversant with HR Service Delivery (HRSD).
- Experience in portal development with Angular, HTML, and CSS.
- Strong JavaScript skills for advanced customization.
- Integration skills, including integrating ServiceNow with other applications using REST, SOAP, or other methods.
- Experience with ServiceNow APIs, including REST, SOAP, and MID server APIs.
- Ability to configure automated processes like workflows, business rules, scheduled jobs, and Flow Designer.
- Experience with Performance Analytics for data analysis and reporting.
Responsibilities
- Develop and maintain ServiceNow applications, ensuring optimal performance and functionality.
- Design and build custom user interfaces using UIBuilder.
- Manage and maintain multiple Customer Service Management (CSM) instances.
- Develop and configure portals using Angular, HTML, and CSS.
- Integrate ServiceNow with external applications using REST, SOAP, or other integration methods.
- Leverage ServiceNow APIs for application integration and development.
- Automate processes by configuring workflows, business rules, and scheduled jobs, including using Flow Designer.
- Monitor system performance and implement Performance Analytics to provide actionable insights.
- Collaborate with cross-functional teams to enhance and expand the ServiceNow platform.
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