POSITION SUMMARY:
Accurately prepare and deliver mortgage compliance disclosures for broker’s loan applications. Communicate with brokers, loan processors, and internal Angel Oak staff on disclosure requests received. Work with the broker and broker’s staff to provide an exemplary customer experience while maintaining file quality and efficiency as the loan moves through the disclosures issued process. Perform all duties in accordance with Angel Oak Mortgage Solutions policies, procedures, guidelines, and applicable state and federal regulations.
KEY ACCOUNTABILITIES:
Responsible for the creation and revision of compliance disclosures
Responsible for the timely delivery of all applicable disclosures
Follow up and set clear expectations with external and internal parties regarding the disclosure process
Handle broker inquiries in a timely and professional manner
Ensure loans are progressing through the system as required, and follow up on loans experiencing delays
Achieve monthly production and turn time goals
Complete all company required compliance testing
Participate in all required trainings as determined by manager
Willingness to work flexible hours and overtime during peak business flow
Perform other duties as assigned
KEY COMPETENCIES:
Ability to establish a professional and collaborative working relationship with Angel Oak staff and external parties
Ability to motivate self
Manager multiple priorities in a fast-paced environment, so that company efficiency and productivity standards are met
Ability to learn and apply new concepts
Possess decision-making skills, and the ability to solve problems as they arise
Develop a foundation of real estate and lending terminology and regulatory requirements
Ability to perform and understand mortgage lending calculations- Former processors and closers are encouraged to apply
EDUCATION AND EXPERIENCE:
High school diploma or equivalent
2-3 years mortgage experience
