Aviation Document Analyst
Why We Need You – The Mission & Our Vision
Veryon is a leading software and technology company that exists to enable aviation teams around the world to improve efficiency and safety. Our products maximize uptime for aircraft maintenance teams through our customer driven innovation and world class customer service.Veryon has more than 7,500 customers in 137 countries, we servicegeneral and business aviation, military/defense, commercial aviation, and OEM industries. Our core values drive us, in business, internally, and in our everyday lives.We are seeking a highly motivated and detail-oriented Aviation Document Analyst to join our dynamic team.
As an Aviation Document Analyst, you will play a crucial role in reviewing and revising maintenance manuals, while collaborating with other Veryon business units as necessary. This position requires a keen eye for detail, strong analytical skills, and a passion for maintaining data integrity and accuracy.
What You’ll Accomplish - Your Performance Objectives
Objective #1
In your first thirty days, develop an understanding of the maintenance programs Veryon offers to its customers. You will:
- Review and apply revisions of maintenance manuals, to include collaborating with Customer Service, Onboarding and operators as necessary.
OEM Revision Applications
AAIP/ Custom Inspection Program Revisions
Objective #2
In your first 60 days, you'll continue to work on Maintenance manual revisions but also focus on NPUBS Monitoring and application. You'll do so by:
- Monitoring assigned OEMs for newly released or revised publications
Create projects and documentation accordingly - Download and apply service information to tracking via the ADSI tool per written process
O
bjective #3
In your first 90 days, you will continue to cross collaborate with other business units and provide additional support to the MP Team. You'll do so by:
- Provide a comprehensive overview of the MP team's functions to members of other teams, facilitating a better understanding of the team's role and responsibilities.
Handle Customer Support issues and Enrollment questions as they come through the chats
Who We’re Looking For – The Personal Competencies That Matter
Attention to Detail -
In the day-to-day responsibilities of the Aviation Document Analyst, precision is paramount. Reviewing manuals and records accurately requires a meticulous approach to detail. Ensuring accuracy and completeness hinges on the analyst's ability to thoroughly review and validate each piece of information. Attention to detail is crucial for identifying inconsistencies, errors, or irregularities in the review/amendment process, ultimately contributing to the delivery of high-quality and error-free results.
Strong Problem Solvers/Analytical Thinkers:
The right person for this role has strong problem-solving skills and data analysis abilities. They will be able to verify usability and completeness of documentation provided, ensuring it meets current standards to enroll the aircraft properly. They will be able to analyze customer maintenance programs to identify discrepancies amongst extensive, complex data sets. Including identifying, analyzing and interpreting trends and/or patterns.
Project Management, Organizational Planning & Execution:
The best ADA will have excellent project and time management skills. They will do exceptionally well at multitasking and juggling several tasks and deadlines at once, with a seamless path of prioritizing their schedule. The ADA will be responsible for maintaining their own queue, so they must excel at planning, executing and closing all projects on or before deadlines.
How We Work – The Core Values That We Live By
Fueled By Customers:
We work hard so our customers can get more uptime. A customer-centered approach is on the forefront of our minds. We’re big on transparent communication with our customers, and we celebrate their wins internally because we love the positive impact we’re making on their lives.
Win Together:
We focus on the “we” and not the “me”. Collaboration is key, we value diverse backgrounds and skill sets. Our mission is to win as a team, we think everyone plays an integral part in our success.
Make it Happen:
When we make a commitment, we get it done. We take a proactive approach, we commit, we adapt to evolving landscapes and problems, we tackle problems at every difficulty level.
Innovate to Elevate:
We set the standard in aviation by embracing and advancing cutting edge technology. We take a fail-forward approach using everything as a learning experience. We encourage creativity and experimentation within our teams. This helps us set the bar high and provide world class expertise in aviation.