Key Responsibilities:
Salesforce Administration:- Manage and configure Salesforce environments including setup, customization, and maintenance.
- Create and maintain user profiles, roles, and permissions to ensure appropriate access levels.
- Oversee data management tasks such as data imports, exports, and updates, and ensure data accuracy and integrity.
- Proactive system maintenance including Security Reviews, Release Updates, Health Checks
- Sandbox environment management
- Technical documentation
- Working with integrated applications including Docusign, Zoominfo, Hubspot, Dunn and Bradstreet, etc
Customization and Optimization:- Develop and implement customized solutions using Salesforce tools like custom objects, fields, workflows, and reports.
- Optimize Salesforce performance by identifying and resolving system issues, and recommending improvements for processes and automation.
User Support and Training:- Provide end-user support and troubleshooting for Salesforce-related issues.
- User support tickets
- Develop and deliver training materials and sessions to improve user proficiency and adoption of Salesforce features.
- Monitor and improve user adoption
Reporting and Analytics:- Design and generate reports and dashboards to provide actionable insights for various departments.
- Monitor system usage and performance metrics to ensure the platform meets organizational needs.
Collaboration and Communication:- Work closely with stakeholders to gather requirements and translate them into technical solutions within Salesforce.
- Collaborate with the IT team and third-party vendors to integrate Salesforce with other systems and applications.
Project Management:- Lead or participate in Salesforce-related projects, including new feature implementations, system upgrades, and process improvements.
- Develop project plans, track progress, and ensure timely delivery of solutions.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
- Experience: Minimum of 4+ years of experience as a Salesforce Administrator, with a proven track record of managing and optimizing Salesforce environments. CPQ Experience a must
- Certifications: Salesforce Administrator certification required; Salesforce Advanced Administrator and other relevant certifications are a plus.
- Technical Skills: Proficiency in Salesforce configuration, customization, and administration. Strong understanding of Salesforce modules, including Sales Cloud, Service Cloud, and Marketing Cloud. Experience with CPQ, Apex, Visualforce, and Salesforce Lightning is preferred.
- Analytical Skills: Strong problem-solving skills with the ability to analyze complex data and develop effective solutions.
- Communication Skills: Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
- Project Management: Experience managing multiple projects simultaneously, with a strong ability to prioritize tasks and meet deadlines.
Preferred Attributes:
- Experience with Salesforce integrations and third-party applications.
- Knowledge of industry best practices and emerging trends in Salesforce technology.
- Proven ability to drive user adoption and change management initiatives
Fusable is a growth platform for vital national industries such as construction, and agriculture. Through a combination of people and technology, we give our clients unique capabilities to sell and serve their customers better. We create better relationships, better insights, and better results in sales, recruiting and other essential services that drive sustainable growth for our clients.
Perks/Benefits:
- Competitive compensation
- We believe in propelling people to the best version of themselves.
- We offer medical, dental, vision, FSA, 401k, life insurance products and more!
- 11 paid holidays + PTO.
- You’re off on your birthday! Or a day in the month of your birthday – whatever you choose.
- Fitness membership reimbursement! We believe physical and mental health is important.
- You’ll work in a highly collaborative and flexible environment.
- We offer both on-site and remote opportunities!
- We are growing but highly value relationships.
Fusable participates in the E-Verify program. View the Participant & Right to Work Poster in English | Español https://www.e-verify.gov/employers/employer-resources?resource=30
Application & Interview Impersonation Warning
– Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with Randall Reilly for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If Randall Reilly identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).Equal Opportunity Employer
