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Chief of Staff, CEO (Relocation to Singapore or London)

AirwallexSingapore, Singapore | Sydney, Australia | Shanghai, China | Melbourne, Australia | Hong Kong, Hong Kong | Amsterdam, Netherlands | Kuala Lumpur, Malaysia | San Francisco, California, United States | New York, New York, United States | Austin, Texas, United StatesRemote, Onsite

About Airwallex


Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe.

Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team


The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.

What you’ll do


As part of the CEO office, you’ll be responsible for working closely with the executive team to drive key strategic initiatives across the globe. You are a self-starter and independent thinker with exceptional analytical and communication skills, capable of handling highly sensitive and confidential information while supporting a rapidly changing organization.This role is based in Singapore or London.

Responsibilities:



  • Facilitate and manage selected cross-functional deep-dives and special projects on business gaps / cases issued by CEO, whether focused on revenue growth, cost optimisation, organizational effectiveness, M&A etc

  • Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables

  • Prepare and update materials for business reviews and related activities, highlighting progress towards goals, key risks and dependencies

  • Be a sounding board to working-level project teams and/or stakeholders with objectives to resolve inefficiencies and roadblocks, and to keep the projects against its agreed timelines

  • Take a data driven approach to ensure overall healthiness of the organization

  • Work cross functions to deliver IPO readiness

Who you are


We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:



  • 8+ years of experience, preferably with a fast growing tech startup or top-tier strategy/management consulting or equivalent

  • Strong analytical and problem solving skills essential

  • Exceptional stakeholder management and influencing skills 

  • Self-starter that can identify and prioritise opportunities to focus on

  • Excellent written and verbal communication and presentation skills

  • Technology, financial services and/or experience in a high growth environment is advantageous

  • Bachelor’s degree or equivalent

Preferred qualifications:



  • Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes

  • A strategic thinker and analytical in your approach to developing strategies

  • Success-oriented and hold yourself accountable for delivering key outcomes

  • Someone who works collaboratively with people at all levels and across functions and cultures

  • Someone with the ability to synthesize and communicate in a simple but effective manner

  • MBA Qualifications would be a plus

Equal opportunity


Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Life at Airwallex

Airwallex is a financial technology company that offers integrated solutions for cross-border payments. Airwallex facilitates international money transfers through a combination of payment collection, foreign exchange and local payment distribution. Supported by high profile investors including Tencent, Sequoia, MasterCard and Square Peg Capital, Airwallex brings extensive experience in the Asia Pacific to the global multi-currency market. Built to bolster foreign exchange payments around the world, the Airwallex platform is powered by a sophisticated FX and payment engine and a transparent pricing model to avoid inflated margins and minimise market risk. The platform is able to support thousands of transactions per second and provides a cost-effective alternative to existing payment networks for businesses looking to automate and scale international payment workflows. Interested in joining us Contact us at careers@airwallex.com - we have roles in Shanghai, Melbourne, Hong Kong, London and San Francisco.
Thrive Here & What We Value1. Diverse workforce as foundation for innovation2. Equal opportunity employment with merit-based hiring3. Competitive salary, uncapped commissions, generous benefits (Flexible Spending Accounts, PTO, 401k plans)4. Fully stocked kitchens and collaborative workspaces in Melbourne and Sydney5. Commitment to accommodating candidates with disabilities or special needs6. Equity sharing opportunities for employees7. Flexible working arrangements, mental wellness support (coaching, EAP sessions)8. Paid days off on birthdays, generous parental leave policies9. Values diversity and inclusion in hiring practices10. Invitation to join a community that thrives on diversity and innovation
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