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Account Manager (Bilingual - French/English)

eCapitalWorldwideRemote
This job is no longer open

Who We Are


eCapital Freight Factoring is the fastest growing freight factoring company in North America. We are innovators and revolutionaries in our industry, determined to deliver best-in-class products and service. Our industry leading team provides financial support to transportation companies in Canada and the USA. We are looking to add a member to our Customer Service team!

Who You Are


eCapital is currently seeking a bilingual Account Manager who is fluent in both French and English to join our team. At eCapital, our employees are the base of our business, and dynamic employees enable us to service our clients in the most exceptional manner.The hours for this position are 9am-5pm, Monday-Friday. As an Account Manager, you will work closely with our clients to help them with their financial needs by providing advice, solutions, and overall account management. You will be responsible for a high level of correspondence with our clients on a daily basis.

Responsibilities


  • Approving and processing client funding
  • Providing accurate management of held and/or denied invoices
  • Evaluating/mitigating financial exposures and/or risk related to client invoice purchases
  • Facilitating customer compliance
  • Communicating and coordinating with internal colleagues by phone and email
  • Providing exceptional customer service and support with a positive, professional attitude

Skills and Experience


  • Ability to prioritize tasks and client inquiries
  • Ability to spot, take ownership, and solve problems
  • Strong attention to detail with an ability to spot errors
  • Highly accurate math/accounting skills
  • Customer service orientation with an ability to remain focused and friendly
  • Proficient in Microsoft Office
  • Previous call center experience is an asset
  • Fluent in French and English

Qualifications


  • Post-Secondary education in Business or a related field is preferred

We're the kind of thriving environment reserved for a dynamic person like you—committed to excellence, driven, and creative. If you are interested in this position, please apply!

Job Type: Permanent Full-time, Remote  Salary: $20.50 per hour


This job is no longer open

Life at eCapital

We've built our organization on the notion that companies shouldn't have to jump through hoops to get funding. At eCapital, we get you the capital you need, when you need it. That way you can get back to doing great things. Whether that means purchasing new equipment, expanding your team or funding your next big project, eCapital shares your vision.
Thrive Here & What We Value1. Dynamic Employees2. Exceptional Customer Service3. Professional Development Opportunities4. Fintech Company5. RRSP Matching6. Celebrated as a ‘Most Innovative Company’ by ABF Journal7. Recognized as a ‘Great Place to Work’ by the Secured Finance Network8. Named to the Prestigious Inc. 5000 Fastest Growing Company List in 20239. Abundant Professional Development Opportunities10. Family and team culture that provides rapid growth opportunities and amazing professional support within your career path!</s>
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