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Senior Business Analyst - eCommerce

Doran JonesNew York, New York, United StatesHybrid, Onsite
Doran Jones is hiring a Senior Business Analyst to join a team of talented professionals and guide the progress of an ambitious redevelopment program and digital transformation of our client’s core services. As part of this digital transformation, this role will initially focus on developing a brand-new digital content delivery platform from the ground up. 

Responsibilities


  • Build strong relationships with business and technology stakeholders and become an invaluable, trusted partner.  
  • Quickly establish a strong grasp of the business including its customers, products, and services offered. Maintain an ongoing awareness of the department’s strategy and business objectives. Help the business identify unmet opportunities, propose new solutions, and draft initial specifications.
  • Analyze the business strategy and break it down into major components and sets of features required to deliver services. Then, break down the components and features into detailed functional requirements for the digital content delivery platform.
  • Proactively drive timely prioritization decisions, generating momentum and offering constructive suggestions.
  • Ensure clear communication with technical and non-technical teams, avoiding misunderstandings and addressing issues early. Foster, enhance, and maintain an open and collaborative team environment.
  • Work closely with the development team to clarify requirements, support the QA team in understanding user stories, and collaborate with the design team to align user experience with business needs.
  • Leverage your strong experience with Agile methodologies and familiarity with tools like Jira to manage tasks and ensure progress.
  • Continuously seek opportunities to improve processes, methodologies, and tools to enhance the efficiency of requirements gathering and analysis.

Required Experience


  • 7+ years in a Business Analyst role in a digital environment, preferably within the e-commerce domain.
  • Proven ability to quickly understand complex business needs.
  • Proven ability in business process design and business workflow analysis
  • Strong experience documenting web-based systems and integration between enterprise systems, writing user stories and acceptance criteria, and creating process flows and diagrams.
  • Expertise in SDLC and Agile/Scrum methodology.
  • Experience working with multiple data sources and collaborating with development, QA, and design teams.
  • Understanding of best practices in Digital UI/UX design.
  • Experience with marketing, sales, e-commerce teams, and tools like Jira, Confluence, and Lucid Charts.
  • Familiarity with modern cloud-native technologies such as Microservices and Containers.

Preferred Experience


  • Experience with Microsoft CRM is a plus.
  • Relevant Certifications such as Certified Business Analysis Professional (CBAP) or Certified Scrum Product Owner (CSPO) are strongly preferred.

Doran Jones Inc. (DJI) is the leading financial services Data Engineering and Application Development firm, specializing in Capital Markets, Risk, and Regulatory Compliance. We are US-based, helping our clients fill gaps in capacity and expertise, reduce risk, and accelerate change. Our leaders average over 25 years of experience in Financial Services and Technology. DJI is repeatedly engaged by the largest and most complex clients for our Agile transformation expertise and practical understanding of the critical relationship between data, architecture, and application development. DJI has a mission to place more people from non-traditional backgrounds into sustainable technology careers.

Through partnerships with non-profit technology programs in underserved communities and Veteran organizations, candidates transition from tech training programs into real IT careers at DJI. Our unique recruitment policy allows us to create exceptional teams, bringing a broad spectrum of experience to our company and creating anything but a traditional consulting firm.DJI is a wholly-owned subsidiary of McLaren Strategic Ventures, a private equity firm, that invests in start-ups and scale-ups. They provide a full range of highly trusted domain consulting, advisory services, and innovative technologies globally. Doran Jones is able to offer a broad range of technology, deeper AI and machine learning tools, data intelligence, alternative resourcing capabilities, and capital access to invest and digitize at scale. Our clients benefit from this unique portfolio allowing them to accelerate the pace of their own digital transformations through innovative products and services designed around industry-wide issues.Visit  Doran Jones  to learn more! Apply for this job

Life at Doran Jones

Doran Jones Inc. is a certified women-owned business (WBENC). We are a Digital and IT Consulting & Services firm that was founded in 2010 with offices in New York, NY and Charlotte, NC. The firm specializes in major Business, Risk & Regulatory Compliance Programs across Capital Markets, Retail, Wholesale, Asset Management and Wealth Management - clients range from Fortune 100 and 500 banking and financial services institutions to small independently-owned or privately-held companies and corporations across the continental United States. Prior to Doran Jones Inc., the leadership team held senior positions at Tier 1 Financial Services Organizations such as JP Morgan, Morgan Stanley, Bank of America, Goldman Sachs, Bloomberg and other leading financial institutions. They bring a wealth of knowledge and remain actively involved throughout each engagement. Doran Jones Inc. maintains a flexible and pragmatic consultation approach and aligns resources to operate in full-service model or staff augmentation roles depending upon the client need and preference. The firm operates across the full SDLC and specializes in Advisory Consulting, Project & Program Management, Business & Data Analysis, Exception Management, Data, Engineering, Development and Integration Services, Quality Assurance and Testing. Doran Jones Inc. offers a highly competitive and comprehensive benefits package. We are committed to diversity and inclusion; actively recruits veteran, minority and entry-level talent residing in the local communities served.
Thrive Here & What We Value1. Mission to place more people from nontraditional backgrounds into sustainable technology careers through partnerships with non-profit programs and Veteran organizations.2. Unique recruitment policy fostering exceptional teams with diverse experience.3. Wholly-owned subsidiary of McLaren Strategic Ventures, providing global consulting and advisory services.
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