VP of Design

Leadership & Strategy

• Set and maintain a vision for how the company approaches quality
• Set standards and processes to ensure high-quality design outcomes
• Set vision and staff work on systems that help teams build a coherent product experience (e.g. design systems, brand guidelines, content design systems)
• Develop and execute a cohesive design strategy that aligns with and drives Mercury’s overall business objectives
• Collaborate with executive leadership to integrate design thinking into strategic planning and decision-making processes

Product Design

• Be eager to understand the details of the product we are building and help teams shape the approach to solving product problems
• Establish and refine design processes, methodologies, and best practices for product development
• Create structures that support systems thinking and help set the longer-term vision for customer-facing experiences
• Partner with Product Management and Engineering leaders to shape the product groups’ structure and processes that support product vision

Brand Design

• Oversee the evolution and consistent application of the company's brand across marketing materials, communications, and other brand experiences
• Ensure brand guidelines are developed, maintained, and effectively communicated throughout the organization

Team Management

• Build, grow, mentor, and lead a high-performing team of design leaders across brand and product disciplines, as well as other design functions such as user research, content design, and design operations
• Foster a culture of ownership, active thinking, helpfulness, and appreciating quality
• Manage talent, budgeting, and hiring for the design department

Cross-functional Collaboration

• Partner with Marketing, Sales, and Customer Success teams to ensure design supports go-to-market strategies and customer needs
• Work closely and build alignment with Engineering and Product Management to balance design vision with technical feasibility and business requirements
• Collaborate with the People Team to think and execute strategically on talent strategy
• Work closely with other departments to apply design thinking to internal processes and employee experience

• You have deep care and understanding around what makes a product excellent
• You can tell when and why something’s excellent and articulate clearly (and kindly) when it’s not
• You’ve led, shaped, and grown design organizations of over 50 people that includes product design, brand design, user research, and other critical functions
• You have experience driving strategy at the executive level, aligning stakeholders on a vision, and evangelizing the work that your teams do to the broader company
• You can tell when you’ve hit on the right amount of process/structure without it feeling stifling or unnecessary
• You’ve led design leaders, coached them, and helped them grow in their skills and abilities
• You keep up on design trends and like to stay in practice, even if it’s been a while since you were an individual contributor
• You can drive design team processes such as design critiques, and are able to guide the team to ask the right questions to elevate the quality of the user experience

• US employees (any location): $304,000 - $380,000
• Canadian employees (any location): CAD 276,600 - 345,800