Position Summary:
Pay: 19.71/HrThe role of the Server is to create 100% Guest Satisfaction by serving lounge customers in a prompt and efficient mannerThe Radisson Seattle-Tacoma, is looking for looking for an energetic individual for our
Food & Beverage
team as a
Server (AM).
This is a minimum wage position at the payrate of $19.71 per hour plus tips, with benefits including 401k, health benefits, and more.
Key Responsibilities
Provides food and beverage service to guests in the restaurant:
Provides guest with overview of menu choices
Takes guest’s order – provides explanation of menu as appropriate
Prepares order for presentation to guest
Replenishes water
Makes and pours coffee for the customers
Clears tables throughout the dining experience using proper methods forremoving dishes, glassware and silverware
Cleans tables,chairsand floor area
Resets table quickly
Polishes silver and folds linens
Assists service team as necessary to meet and exceed the guests’ expectations
Sets up beverage stations for appropriate shift by brewing coffee and setting out condiments, as appropriate
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standardsof,genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
ProvidesYesI Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements/Skills
High school diploma or GED required
Two years of experience in similar position within an upscale environment is preferred
Basic skills in reading, writing, arithmetic
Must be at least 21 years old in order to serve alcohol
Must have excellent customer service skills
Able to work a flexible schedule as there would be a mixture of day and evening shifts, including weekends and holidays
Ability to relate to all levels of guests and management
Must possess a strong team spirit
Physical Demands
Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally
Ability to maneuver up to 150 pounds, occasionally, for short periods of time
Able to set up and take down tables, chairs, stages and other banquet meeting fixtures
Ability to push and pull carts weighing up to 200 lbs, occasionally
Ability to stand for extended periods of time, constantly
Other Information
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all timeshis position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class.
Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
