Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.
We are looking for a Lead Operations Specialist to maintain our fleet of shared electric vehicles. As a Lead Operations Specialist at Lime, you will wear multiple “helmets” to support our daily operations.
What you’ll do:
- Onboard, train, and lead a team of Mechanics and Senior Mechanics while assigning daily tasks as needed and ensuring workflow is efficient
- Maintain a team oriented environment and integrate new Mechanics to the team
- Evaluate and provide feedback to manager on team performance
- Ensure operational compliance and safety of all vehicles by completing quality checks prior to their departure from the warehouse for deployment
- Follow established safety procedures to ensure Lime riders are on the safest vehicles
- Ensure accurate documentation of completed quality checks for vehicles and parts
- Manage battery operations such as inspection, rotation, check in/out, and more
- Support inventory management and organization of tools, parts, and vehicles
- May assist with any level of tire maintenance including changes, inflation, or assembly
- Identify issues and perform small repairs on vehicles in field from brake adjustments to vehicle cleaning to ensure vehicles are in optimal working condition
- Maintain and abide by safety and hygiene standards within the warehouse
- Perform in warehouse repairs from basic maintenance to complex electronic part replacement
- Maximize the number of operational vehicles by efficiently completing tasks assigned
- Safely operate a pallet jack or push cart on a frequent basis
- Safely operate a van to assist with the deployment and retrieval of Lime electric vehicles within the local market as needed
- Additional job related tasks as assigned
About you:
- Must be at least 21 years of age with a valid driver license and good driving record
- 1 year of experience in a similar industry; with the ability to train others preferred
- Ability to work various shifts including evenings and weekends
- Ability to lift up to 65lbs / 35 kg on a frequent basis required
- An understanding of workforce management to help Ops Management ensure efficient staffing
- Comfortable learning and adapting to new concepts and using new tools
- Ability to use data to inform decision making; and understand KPIs (Key Performance Indicators) to make an impact
- Knowledge of cell phone applications. iOS experience preferred
- Experience safely operating a pallet jack or push cart
- Strong problem-solving skills, with the ability to perform quick and efficient repairs
- Self-motivated with and the ability to work independently with minimal supervision
- Strong organizational skills with the ability to manage daily tasks
- A safety-oriented mindset, capable of conducting rigorous quality checks
- Excellent communication skills with the ability to interact with team members at all levels
*Disclaimer:
To ensure the safety of our drivers Dual-Facing AI Dash Cams that record the road and inside the cab have been installed in our vehicles. As a requirement of this position, a waiver accepting acknowledgement of the Dash Cam in Lime’s vehicle must be signed.
This is a contracted position that will be hired, managed, and compensated through a third-party employer. By submitting information through this posting, the applicant agrees that Lime may forward all submitted information to the applicable third-party employer, and the third-party employer may contact the applicant regarding the role. The hourly rate for this position is $23.50 -$25.00. This position is not eligible for benefits through Lime as this is a contract position.#LI-DNIIf you want to make an impact, Lime is the place for you.
Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences.
Applicants who require a reasonable accommodation for any part of the application or hiring process can email recruiting-operations@li.me for assistance. Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.Apply for this job
