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Sr. Product Manager, AI

PodiumLehi, Utah, United StatesOnsite

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

About The Role:


We are seeking an experienced product leader to drive and influence Podium’s overarching AI strategy, enabling teams across the company to leverage AI for transformative outcomes. The ideal candidate is a 0-1 visionary who is passionate about introducing AI to the world through new product offerings. This role requires close collaboration with departments across all levels of the company. This position is based in Lehi, UT and will require you to work in office 3 days/week.

In This Role, You Will:


  • Lead the development, implementation, and adoption of cutting-edge technologies by crafting the vision, strategy, roadmap, and execution to advance AI-driven lead conversion for local businesses
  • Innovate our reputation products centered on surveys and reviews, leveraging AI to deliver exceptional value to our customers
  • Convert user feedback into detailed product requirements, narratives, and technical specifications
  • Use data to better understand user needs  and guide future product development
  • Collaborate with a wide range of stakeholders, including teams in product design, engineering, customer success, sales, and partnerships
  • Act like a founder, taking full ownership of the product end-to-end, including GTM strategy and ensuring the ongoing health of the product
  • Communicate effectively with executive leadership, showcasing strong executive presence and the ability to influence strategic decision

You Will Thrive In This Role If You:


  • Have 6+ years of PM experience with a track record of leading ambitious 0-to-1 products
  • Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done
  • Have proven experience in a fast-paced technical environment, adept at working with cross-functional teams to drive product vision, define requirements, and guide projects through key milestones
  • Are eager to take a hands-on approach and do whatever it takes to make the product and team successful, demonstrating conviction and perseverance
  • Showcase strong leadership, organizational, and execution skills, along with proven communication abilities
  • Have proven experience working in a fast-paced technical environment with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones
  • Thrive in a small, agile team: have initiative and desire for ownership
  • Excitement for AI and an understanding of AI systems, including autonomous agents and their applications
  • Must hold a bachelor’s or master’s degree in Computer Science, Engineering, Data Science, Mathematics, Physics, Product Design, or a related technical field

Benefits:


  • Open and transparent culture 
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan with competitive company matching
  • Bi-annual swag drops with cool Podium gear and apparel 
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Life at Podium

Podium is redefining the way customers interact with local businesses. Podium?s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
Thrive Here & What We Value1. **Fostering exceptional talent**: Hiring and developing top-notch individuals aligned with company values.2. **Operating principles as compass**: Guiding daily behavior and decision-making for integrity and mission alignment.3. **Supporting local businesses**: Building strong relationships, industry recognition, community involvement.4. **Attractive compensation package**: Competitive benefits including vacation time, medical coverage, retirement plans, family support.5. **Wellness-focused amenities**: Onsite gym with local professional coaches and child care center for employees' well-being.6. **Work-life balance**: Generous vacation policy including summer holiday weekends.7. **Team spirit and brand connection**: Monthly swag drops fostering team unity and company pride.8. **Inclusivity in hiring**: Commitment to equal opportunity employment without discrimination.9. **Industry recognition**: Innovative approach earning respect within the industry for helping local businesses thrive.
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