About Us
At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges. From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.
What the job involves
This role involves leading a specialized team to ensure data accuracy and quality, creating efficient SOPs, and collaborating across departments. You'll train and mentor team members, oversee a BPO vendor, and report performance to senior management, all while driving innovation and excellence in operations.
Responsibilities
Oversee and manage the daily operations of a specialized team focused on reviewing and verifying data entries in our system.
Ensure the accuracy and quality of the reviewed data, implementing checks and balances as needed.
Develop and maintain standard operating procedures (SOPs) for the team, ensuring compliance and consistency in data handling.
Collaborate with other departments to streamline processes and improve overall efficiency.
Train, mentor, and supervise team members, fostering a collaborative and high-performance work environment.
Provide regular reports and updates to senior management on the status and performance of the team.
Manage and coordinate activities with a BPO vendor, ensuring alignment with company standards and goals
Qualifications
Bachelor's degree or equivalent experience, and 5+ years of experience in related field. Prior startup experience is a plus.
High attention to detail with a strong commitment to accuracy and quality.
Proficiency in using computers and various software applications; comfort with learning new technologies and systems.
Excellent organizational and time-management skills, with the ability to manage multiple tasks and projects simultaneously.
Strong communication skills, both written and verbal.
Ability to work independently and as part of a team, with a proactive and solution-oriented mindset.
Previous experience in an operations, data review, or quality assurance role is a plus.
Benefits and Perks
There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)
Options for medical, dental, and vision coverage for employees and dependents (for US employees)
Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
401(k) with 3% company matching
Unlimited PTO
Daily catered lunches in our San Francisco office
At Hayden AI, we are committed to creating an inclusive and diverse workplace where everyone is treated with respect and dignity. We believe that our differences make us stronger and drive innovation. As an equal opportunity employer, we do not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to fostering a work environment that celebrates diversity and ensures that every individual has the opportunity to contribute to our mission and achieve their full potential. Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location.
Hayden AI is not responsible for any fees related to unsolicited resumes.Compensation Range: $98.2K - $115.6K
