At Khoros, our passion is to help the world’s best brands create customers for life. We build products we’re proud of, and we’re passionate about customer success. As part of the Vista Equity family, you’ll receive best-in-class development opportunities and the ability to work with global brand customers like Samsung, HP, Sony, and Visa.
Job Overview:
The Global Controller will lead and manage significant aspects of our global financial operations while working closely with Revenue Management, FP&A, and other key stakeholders. This role is responsible for global treasury, procurement, tax compliance, financial reporting, and shared service functions (Accounts Payable and Payroll). The ideal candidate will have extensive experience in Enterprise SaaS businesses, working in global environments, exceptional leadership skills, and a deep understanding of financial regulations and best practices.
Experience working for private equity-backed companies and M&A is a significant plus.
Some responsibilities include:
- Global Financial Leadership: Provide strategic direction and leadership for all global financial operations, including treasury, procurement, payroll, tax compliance, and financial reporting. This includes direct oversight of teams in the US, EMEA, and India
- Treasury Management: Oversee global cash management, banking relationships, and borrowing to optimize liquidity and ensure the company’s financial stability.
- Procurement Oversight: Manage global procurement processes, ensuring efficient and cost-effective purchasing while maintaining compliance with corporate policies and standards.
- Payroll Administration: Supervise global payroll operations to ensure timely and accurate payment to employees, while ensuring compliance with local and international compensation laws.
- Tax Compliance: Lead global tax planning and compliance efforts, ensuring adherence to local, state, and international tax regulations while optimizing tax efficiencies. Of particular importance is planning and managing intercompany transfer pricing arrangements
- Financial Reporting: Ensure the accurate and timely preparation and submission of all financial statements and reports in accordance with GAAP, IFRS, or other applicable accounting standards.
- Shared Services Management: Oversee the Accounts Payable and Payroll functions within a shared services environment, ensuring efficiency, accuracy, and strong internal controls.
- Risk Management: Work with insurance brokers, IT security, internal legal team members, and other stakeholders to ensure adequate protection from financial, operational, security, and other risks
- Internal Controls & Compliance: Develop and maintain robust internal control systems to safeguard company assets and ensure compliance with statutory requirements. This includes maintaining strong working relationships with external auditors, valuation experts, tax professionals, risk managers, and others.
- Team Leadership & Development: Build, mentor, and lead a high-performing global team. Foster a culture of continuous improvement, accountability, and professional development. This will include recommending modifications of team structure, functions, responsibilities, career path development, as well as design of processes, controls, and procedures.
- Strategic Planning: Collaborate with the CFO and other Executive Leadership Team (ELT) members to support strategic planning initiatives, providing financial insights and recommendations that align with the company’s long-term goals.
- M&A and Integration Support: Provide financial expertise in M&A activities, including due diligence, integration of financial operations, and post-acquisition financial management.
Qualifications:
- Bachelor’s degree in Finance, Accounting, or a related field. CPA or equivalent certification required. MBA or advanced degree preferred.
- Experience in the SaaS sector
- 10+ years of progressive financial leadership experience, with at least 5 years in a controller role or equivalent with international operations experience.
- Experience working in enterprise SaaS businesses with multinational operations and at least $100 million of revenue.
- Experience working in PE-backed environments. Additionally, experience working on both the buy and sell side of M&A transactions would be preferred
- Deep knowledge of global financial regulations, tax laws, and accounting standards (GAAP, IFRS).
- Proven track record of managing global treasury, procurement, payroll, and shared services functions.
- Strong strategic thinking and problem-solving skills with the ability to operate in a fast-paced, dynamic environment.
- Exceptional leadership and team management abilities with experience leading cross-functional and international teams.
- Excellent communication and interpersonal skills, with the ability to effectively engage and influence senior leadership and external stakeholders.
- Proficiency in financial software and ERP systems. Experience with Netsuite and Salesforce is highly desired
This is a United States-based, remote position; however, at this time we are not able to consider candidates living in the following states: Alaska, Arkansas, Delaware, Hawaii, Idaho, Iowa, Kentucky, Nevada, North Dakota, South Dakota, Tennessee, Vermont, West Virginia and Wyoming.
The base salary range for this role is $200,000-$225,000 with a 25% Bonus. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications. Your actual pay will be based on your skills and experience — talk with your Talent Acquisition Partner to learn more.
At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. If you feel like you don’t meet all of the requirements for this role, we encourage you to apply anyway. We know confidence levels and imposter syndrome can get in the way sometimes. We don’t want either to get in the way of finding awesome candidates!
About Khoros
The Khoros platform connects every facet of customer engagement, including digital contact centers, messaging, chat, online brand communities, CX analytics, and social media management so brands can listen, respond, and act on customer conversations- creating deep relationships and fostering brand loyalty and advocacy.Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.
Our Core Values
Accountability - We embrace an ownership mentalityCustomer-Centricity - We are obsessed with achieving customer value Agility - We move with urgency and purpose
