Partner Success Manager
We’re looking for a Partner Success Manager to join our growing team here at Mantra Health. After a year, you will have formed strong connections with our campus partners in higher education allowing them to deepen their relationships with us. We’re looking forward to meeting skilled relationship managers who are proactive, effective communicators. We're excited about candidates from all backgrounds who are passionate about our mission to make mental healthcare accessible and available to young adult students in the U.S.
What you will do:
In this role you will:
- Report to the Head of Partner Success
- Manage relationships with our college campus partners through implementation, training, success planning, ongoing connection, and renewal contract execution
- Provide meaningful reporting to partners
- Find opportunities to grow existing partnerships through upsells and cross-sells
Who you are/What you have done:
- You have 4+ years experience managing relationships with partners and stakeholders, preferably in the higher ed or mental health space
- Executive presence - you can hold a room and guide a meeting with ease
- You have experience with a CRM (ideally Salesforce)
- You are highly skilled at creating and delivering presentations
- Experience crafting strategic success plans that align to an organization’s goals and initiatives
- Experienced data storyteller that can shift a business review to target various educational leadership profiles (counseling center director versus provost, for example)
- You have a deep empathy for young-adult mental health and the challenges care providers face
- Ability to identify opportunities to create and maintain relationships across campus that showcase our program execution
- Experienced with risk identification and mitigation and creating strategic plans to improve partner sentiment
About Us
Mantra Health is a digital mental health clinic on a mission to improve access mental healthcare for young adults through clinical services, software, and design. Since our founding in 2018, we've built a comprehensive treatment service for young adults with mental health conditions. We've raised over $27 million to work with students at universities and colleges across the country such as MIT, Cornell, and the University of Minnesota. Our students see clinically differences in their mental health during treatment with us, with nearly two-thirds of students stating that Mantra's program helped them stay in school.
Our Benefits
At Mantra, our distributed team is our secret sauce that allows us to support our mission everyday. We're collaborative, empathetic, and curious. We take time to celebrate our wins and learn from our mistakes. Each full-time employee at Mantra enjoys:
- Salary + commission
- Equity
- Medical, vision, and dental coverage for employees, spouses, and dependents
- Flexible work location (work from the Bahamas for a few weeks? Cool by us)
- Unlimited PTO
- Commuter card, if you commute
- Access to One Medical
The compensation range for this role is $75k to $85k plus variable.Mantra health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
