DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is passionate, fun, creative, and courageous in communications.
AT DYOPATH, we're thrilled that we’ve been recognized as a “Great Place to Work” for four consecutive years! What’s the secret to our success? It’s our incredible team. Our culture thrives on collaboration, innovation, and mutual respect.At DYOPATH, we believe:
- You deserve to grow and feel empowered in your role.
- A fun, diverse environment allows you to bring your authentic self to work every day.
- Maintaining a healthy work-life balance is essential to our positive culture.
We can’t wait for you to join us and contribute your creativity, passion, and entrepreneurial spirit at DYOPATH!We are currently hiring an onsite Field Service Tech in Somonauk, IL!! As a Field Service Technician, you will provide exceptional customer support, offering our clients technical assistance by phone, email, and onsite visits.
What is the location, shift, and pay of the Field Service Technician?
- Location: Somonauk, IL 60552
- Pay: $21.50/h
- Shift: 7:30am - 4:00pm
Essential Functions and Responsibilities:
- Manage the day-to-day functions of using technology including, but not limited to, network, e-mail, and various software systems
- Support of Macintosh (macOS and macOS server) and Windows (Desktop/Server) operating systems, iOS devices (iPads, iPods), Google Console, including knowledge of VMware
- Knowledge and Support of Workgroup Manager, Open Directory, Active Directory, and Google Console
- Installation of all new desktop computers, servers, and computer-related equipment (printers and other peripherals)
- Installation and troubleshooting use of interactive teaching solutions (boards & projectors)
- Repair and replace non-functioning computer equipment
- Create, maintain, and update all required computer images
- Maintain and upgrade networking equipment as required
- Install and support software and updates as necessary
- Maintaining software license compliance records
- Support telephone system issues as necessary and facilitate repair requests
- Maintain appropriate physical security and control of all computer assets
- Maintain inventory records of all equipment (purchases, placements, repairs, and final dispositions)
- Maintain a working knowledge of all computer-related equipment to facilitate timely troubleshooting and repairs
- Performing other duties as assigned
What skills and certifications will you be bringing to the position?
- Minimum two-year experience in computer hardware and software installation and maintenance desired
- Ability to deploy software using Network/Server/MDM-based software installation
- Ability to read and communicate effectively with employees and client
- Associate's or bachelor’s degree in Computer Technology or related field
At DYOPATH, we take pride in offering top-notch benefits that have earned us the “Great Place to Work” certification! Here’s what you can expect:
- Medical, Dental, Prescription, Vision, Life, and Disability Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- Employee Assistance Program and Comprehensive Wellness Program
- 401(k) Retirement Savings Plan with company match
- Paid Time Off, including Holidays and Vacation
- Ongoing Learning and Development Opportunities
- Employee Referral Program
- Pet Insurance Plans
- Opportunities for Growth
Don’t wait—this position won’t last long! Join our innovative and dynamic team. Apply today!
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
