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Customer Success & Market Development Manager

DonorboxRemote

About Donorbox


Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly effective at raising funds and managing their supporter base. Since 2014, we have powered more than 100,000 global organizations to close to $3B in donations. 🚀Our fast-growing company is profitable and bootstrapped with a healthy run rate. We have a fully distributed and diverse 150-person team based in 16+ states and 23+ countries.🏅Donorbox is rated the #1 software for fundraising, donor management, and nonprofit payment on G2 based on hundreds of verified customer reviews.

We're proud of what we do, and our product reflects it!

The Role


As an Account Executive, you will be responsible for driving new business growth in the UK nonprofit sector. Your primary focus will be on delivering compelling product demonstrations and building a robust sales pipeline. You will play a key role in expanding our footprint in the UK by understanding the unique needs of the market and aligning our solutions to meet those needs.

Responsibilities


  • Product Demonstrations (70%):
  • Conduct engaging and persuasive product demonstrations to potential nonprofit clients, showcasing the value and benefits of our digital fundraising and CRM platform.
  • Tailor demonstrations to address the specific needs and challenges of each prospect.
  • Effectively communicate technical concepts to non-technical audiences.
  • Pipeline Development (30%):
  • Proactively identify and qualify new sales opportunities within the UK nonprofit sector.
  • Build and maintain a strong sales pipeline through targeted outreach, networking, and lead generation activities.
  • Manage and track sales activities and progress using CRM tools.
  • Sales Process Management:
  • Manage the full sales cycle from initial contact to close, ensuring a smooth and efficient process.
  • Negotiate and close sales agreements, achieving and exceeding sales targets.
  • Market Understanding:
  • Stay up-to-date on UK nonprofit trends, competitor activities, and evolving market needs.
  • Provide feedback to the product and marketing teams to enhance our offerings and messaging.

Qualifications & Experience


  • Proven success in selling SaaS solutions or subscription-based services, with experience selling solutions with a ticket value between £1,200 - £8,000 ($1,500 - $10,000).
  • Strong understanding of the UK nonprofit sector and its unique challenges.
  • Ability to demonstrate ROI and value propositions to non-technical audiences.
  • Excellent communication, presentation, and interpersonal skills.
  • Highly self-motivated and results-oriented, with the ability to work independently in a remote, fast-paced environment.
  • Experience with CRM platforms and digital fundraising tools.
  • A go-getter attitude with a proactive approach to sales.
  • Proven ability to build and manage a sales pipeline.

Bonus points for:


  • Experience expanding a US-based company into the UK/European market.
  • An existing network within the UK nonprofit sector.

Details


  • Fully remote based in Ireland, the United Kingdom, or other countries within the same timezone, provided your professional  experience is from the UK
  • Salary: $75,000 USD plus commission

Benefits & Perks


  • Fully remote work from the comfort of your home
  • Eligibility for employee equity plan (stock options)
  • Reimbursement package for home office expenses, up to $1.5k
  • Health insurance premium reimbursements, up to 75% for you and your family
  • Generous time off policy of 21 days (birthday included 🎉), 8 holidays of your choice, and 2 paid volunteer days
  • Wellness program with fitness and mindfulness classes
  • Love your work and our mission of serving nonprofits!

The Application Process


We have 5 stages:


  • Apply here and fill out our questions to tell us about you!
  • Prescreen Call with Talent Acquisition Associate
  • Interview with Hiring Manager
  • Interview with SVP of Growth
  • Final Interview
  • If this sounds like the right role for you, please apply today and let us know why. We look forward to hearing from you!

    Life at Donorbox

    Thrive Here & What We Value- Fully Remote Work Environment- Diverse and Motivated Team- MissionDriven Company- Fewer Meetings and Asynchronous Communication- Wellness Program with Fitness and Mindfulness Classes- Commitment to Simplicity and Quality Outputs- Reimbursement Credit for Home Office Setup and Work Laptop- Help Thousands of Social Impact Organizations Improve the World- Generous Time Off Policy (21 days, 8 holidays, 2 volunteer days)- Health Insurance Premium Reimbursements

    Related Sub

    This job belongs to these sub. Explore related roles here:
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