Regional Leasing Manager

RESPONSIBILITIES:

• Assist the property manager in ensuring the property is rented to its fullest capacity while representing the company professionally at all times. 
• Confirm completion of all leases and corresponding paperwork, accurately inputting data into the Yardi System in a timely manner. 
• Maintain proper organization of current resident files and assist the property manager in answering phones and entering work orders into Yardi. 
• Review tenant applications for eligibility, maintain and manage waiting lists, and showcase available units. 
• Adhere to procedures for processing eligible applicants within program guidelines, such as HUD regulations. 
• Process all Section 8 (50059) and LIHTC Tenant Income Certification (TIC). 
• Process EIV reports, address any findings, maintain master binder, and adhere to security standards. 
• Complete lease agreements with new residents, outlining occupancy terms and conditions and handling relevant paperwork. 
• Conduct annual tenant re-certifications and fulfill weekly, monthly, and compliance report requirements. 
• Participate in regular in-house training and informational meetings to stay informed of industry updates. 
• Minimize property vacancy loss by efficiently processing multiple applicants upon notice of intent to vacate/evict by current residents. 
• Cooperate with compliance staff to provide necessary information for audits, inspections, and annual reports to lenders and regulatory agencies. 
• Achieve satisfactory ratings in all compliance reviews. 
• Utilize effective techniques and company guidelines to orient and train new personnel consistently. 
• Maintain staff efficiency through ongoing training, instruction, counseling, and leadership. 
• Work closely with the property manager to develop and implement weekly/daily office staff schedules and assignments. 
• Consistently administer action plans for performance issues, documenting and communicating situations to supervisors and Human Resources Director. 
• Provide support to staff, fostering teamwork and setting an example for a harmonious work environment. 
• Ensure community appearance is maintained and repairs are completed promptly through regular inspections and tours. 
• Conduct daily property walks to demonstrate management presence and monitor overall property appearance. 
• Ensure market-ready apartments meet quality and quantity standards, communicating any service needs to maintenance. 
• Record and communicate all service requests appropriately to maintenance staff. 
• Learn and ensure compliance with company, local, state, and federal safety regulations. 
• Address unsafe conditions promptly and direct staff to prioritize safety. 
• Emphasize a "safety first" principle among staff members. 
• Other duties as assigned. 

BENEFITS:

• Generous employer contribution for Medical and Dental through United Healthcare. 
• Employer Paid Vision Plans. 
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 
• 12+ paid Holidays. 
• 15 days of PTO. 
• 7 Sick days. 
• Employer Paid Life Insurance. 
• Flexible Spending Account. 
• Nationwide Pet Insurance. 
• Disability Insurance. 
• Laser Correction Discount. 
• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Real Estate Management, or related field or equivalent work experience. 
• COS (Certified Occupancy Specialist) required. 
• Previous experience in property management, affordable housing management, or related field required. 
• Proficiency in property management software, such as Yardi, and MS Office Suite. 
• Strong understanding of HUD regulations and other affordable housing program guidelines. 
• Excellent communication skills, both verbal and written, with the ability to interact professionally with residents, staff, and external stakeholders. 
• Detail-oriented with strong organizational skills to maintain accurate records and documentation. 
• Ability to multitask and prioritize tasks effectively in a fast-paced environment. 
• Demonstrated problem-solving skills and the ability to handle difficult situations with diplomacy and tact. 
• Familiarity with Section 8 and LIHTC Tenant Income Certification processes. 
• Knowledge of EIV compliance and reporting standards preferred. 
• Ability to work independently and collaboratively as part of a team. 
• Flexibility to work occasional evenings or weekends as needed. 
• Commitment to maintaining confidentiality and handling sensitive information with discretion. 
• Any additional certifications or training related to property management or affordable housing management are a plus.

OVERVIEW

• Listening to and understanding the needs of residents, communities, partners, and stakeholders alike.
• Developing and preserving high quality, sustainable affordable housing. 
• Creating a positive social and environmental impact within the properties and communities we serve.

Fairstead’s Core Values

• Empathy 
• Innovation 
• Entrepreneurship 
• Determination 
• Integrit