The Integration Project Manager manages all components of assigned RouteOne integration projects and product(s), from inception through ongoing production support. The Integration Project Manager is responsible for establishing and maintaining technical relationships between RouteOne and its partners/customers. This includes partner integration, interface design/specifications, interface troubleshooting, and project/product communication.
Job Requirements
- Work with RouteOne’s integration partners (credit bureaus, dealer system providers, etc.) and customers (finance sources, etc.) to establish connections through existing interfaces, new interfaces, enhance existing interfaces, and troubleshoot interface issues as they arise through all stages of development and implementation.
- Perform all work in accordance with company’s quality programs, standards, security controls, and procedures.
- Assist in the management of partner integration status reporting.
- Create, document, and communicate a complete set of interface specifications and guidelines for an entire product or integration implementation.
- Create, manage, and update integration work plans, ensure resources are executing tasks to plan, and report statuses on partner progress/issues to business teams, Manager of Integration and Integration Leads.
- Assist in the design, testing, and implementation of interfaces XML and JSON between RouteOne and its integration partners.
- Work with RouteOne internal teams to troubleshoot, report, track and validate software issues and features.
- Provide Level 3 production support.
- Maintain safety, security, and privacy standards throughout all areas of responsibility.
- Other duties as assigned.
Knowledge
- Working knowledge of automotive finance lifecycle preferred.
- Demonstrated experience successfully managing complex technical project or product implementations.
- Demonstrated experience in communicating with customers’ senior technical staff (Director/VP/C-level).
- Experience in managing projects.
Skills
- Proficient in Microsoft Office products, including, but not limited to: Word, PowerPoint, Excel, Outlook, and Visio.
- Working knowledge of XML, XML Schemas, XML messaging, Web Services, and Rest API (JSON).
- Basic SQL knowledge required (Oracle experience preferred).
- Salesforce.com experience preferred.
- Atlassian toolset experience a plus (Confluence and JIRA, in particular).
Abilities
- Strong written and verbal communication skills, including demonstrated experience with regularly communicating with customers’ senior technical staff and business teams.
- Ability to think critically and problem solve.
- Ability to thrive in dynamic, fast-paced software development environment.
- Ability to work in a team environment.
- Able to manage multiple priorities and deadlines.
- Superior customer service and advocacy skills.
Other Essential Requirements
- Bachelor’s degree in Computer Science, Management Information Systems, Engineering, Math, or related field.
- 5+ years of industry or related experience.
