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Field Service Engineer (Onsite)

CodeMettleAberdeen, Maryland, United StatesRemote, Onsite
This job is no longer open

Location: Aberdeen, Maryland (up to 25% travel required)
Required Clearance: Secret ClearanceCodeMettle provides a flexible data management software platform that solves complex, mission critical network, communications, and process management challenges. CodeMettle serves defense, government, and communications providers and offers innovative and scalable management of networks. The company is based in Atlanta, GA and is growing a team of talented and dedicated professionals committed to delivering superior software and services to customers worldwide.CodeMettle is a growing company passionately focused on solving the toughest problems for the most discerning customers.

We provide custom software development and integration services for companies in the broadcast, telecommunications, and government defense markets. CodeMettle engineers customize, integrate, and deploy new installations of CodeMettle software to customers around the world.Software Development Engineers make the proposed solutions to our customers’ problems reality. They build and deploy effective solutions that are maintainable over the long-haul and are the vanguard of building engineering expertise across the company. These solutions provide greater visibility and efficiency for monitoring and controlling network systems.The Field Service Engineer (Onsite) will work remotely and onsite with our customers at Aberdeen Proving Ground (APG).Responsibilities:

  • Work with customers onsite at APG (Aberdeen Proving Ground) in Maryland and provide remote support to other SMC affiliates to improve monitoring and control capabilities of CodeMettle system, including:
  • The development of new components to monitor additional equipment/systems
  • Modify existing components to improve performance and functionality
  • Re-configuration of existing systems to leverage new functionality within CodeMettle
  • Promptly communicate any issues with existing CodeMettle functionality to project manager
  • Troubleshoot CodeMettle software issues and address as necessary
  • Perform installation and configuration of CodeMettle when new systems are deployed, or existing systems are being upgraded
  • Perform integration testing of all new components that are to be implemented
  • Ensure all new development conforms to the latest IA guidelines as provided by the customer
  • Conduct periodic demonstrations of existing CodeMettle functionality to current and potential customers that visit site
  • Prioritize, organize, and delegate development tasks to engineers in the home office
  • Train and advise customer personnel in the use and functionality of the CodeMettle system

Requirements:

  • Secret Clearance
  • Willing to travel up to 25% of time
  • 3 – 5 years of industry experience in systems engineering
  • Bachelor’s degree in computer science or related field, or equivalent experience in lieu of a degree
  • Experience in one or more of the following programming languages: Jython, Java, Python
  • Experience with basic networking concepts including understanding of the OSI layers, TCP/UDP, VLANs
  • Experience with one or more basic network monitoring tools including SNMP, Netflow, and Syslog
  • Familiarity with Linux environments (preferably RedHat)
  • Experience in interacting with a customer on a daily basis (face-to-face)
  • Willing to be onsite 40 hours/week

Preferred Qualifications:

  • Industry experience in utilizing MongoDB databases
  • Experience with conveying technical knowledge to non-technical stakeholders
  • Experience with front-end technologies such as Vue or Node
  • RF Engineering experience/knowledge
  • Knowledge in routing protocols, including BGP, RIP, OSPF, EIGRP
  • Security+ certification, a plus

This job is no longer open

Life at CodeMettle

CodeMettle optimizes end-to-end application, network, security and service management for complex IT operations. "Service Orchestration" is a new paradigm that empowers IT service providers to arrange, coordinate, manage and automate computing and network infrastructure resources as a system of components with automated workflows that can be delivered as services to their users/customers. CodeMettle Network Service Orchestrator (CM-NSO) is the centralized software that manages complex, hybrid, multivendor equipment and resources. In a mature deployment, orchestration includes: Service ordering Automated fulfillment and/or provisioning Service, network, and topology discovery Real-time insight and control - including advanced visualizations and dashboards Service Assurance, including unified proactive monitoring for Availability, Performance, and Security Workflow and script-based dynamic adjustments based on monitoring and human programmed logic Quality of Service (QOS) and other Business-aligned KPIs
Thrive Here & What We Value1. Passionate focus on solving complex problems for discerning customers2. Custom software development and integration services in broadcast, telecommunications, government defense markets3. Commitment to delivering superior software and services worldwide4. Growing team of talented and dedicated professionals

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