At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Product Manager, Security
Why We Have This Role
- To enhance security frameworks across organizations utilizing Experience Management with a strong focus on user access and data protection.
- To ensure our products not only meet functional needs but also adheres to security best practices.
- In order to strengthen customer trust by ensuring our products secure sensitive information and comply with evolving regulatory standards, enhancing overall customer satisfaction.
- To drive the development of security-focused features that empower organizations to manage user access effectively and protect sensitive data, keeping our offerings competitive.
How You’ll Find Success
- Collaborating with engineers, designers, and security experts to plan and address existing and emerging security needs and compliance standards.
- Building empathy for key personas/users while translating security requirements into comprehensive product specification documents.
- Engaging actively with customers, sales, and internal stakeholders to drive product enhancements and ensure adherence to security/compliance standards.
- Leveraging quantitative and qualitative data to inform security-related decisions and success metrics.
- Effectively communicating the value proposition to diverse audiences, and collaborating on feature positioning in the context of security.
How You’ll Grow
- By taking ownership and being adaptable in a fast-paced environment.
- Through developing a strong understanding of security protocols and the ability to make informed, data-driven decisions.
- By enhancing your interpersonal skills and ability to influence cross-departmental collaboration focused on security objectives.
Things You’ll Do
- Collaborate with engineers and designers to bring security-focused features to market, ensuring they meet both functionality and compliance requirements.
- Build empathy for core personas/users and translate security needs into effective product specifications.
- Engage with customers, sales, and various stakeholders to drive security enhancements and ensure secure product usage.
- Utilize a mix of quantitative and qualitative data to guide decisions regarding security and compliance.
- Support go-to-market teams in communicating our security value proposition to diverse audiences and collaborate on secure feature positioning.
- Produce clear, detailed product specifications that align with company strategies and customer needs.
- Understand and anticipate customer needs while identifying areas for product improvement.
- Use data to back your viewpoints.
- Release features that enhance security and compliance across our solutions.
- Communicate product value and partner effectively with go-to-market stakeholders.
What We’re Looking for on Your Resume
- Bachelor’s degree in a relevant field such as Business, Marketing, Engineering, Computer Science, Cybersecurity, or a related discipline.
- 4-8 years of experience in a product-related role, preferably within technology, software development, or security-focused products.
- An owner’s mentality, adaptability, and a proactive problem-solving mindset
- Strong interpersonal, verbal, and written communication skills with the ability to clearly convey security concepts to non-technical stakeholders.
- Analytical, data-driven decision-making capabilities
What You Should Know About This Team
- The product team is dedicated to providing secure solutions for large-scale organizational Experience Management.
- The team collaborates closely with brands and Fortune 100 companies to enhance customer and employee experiences while prioritizing security and compliance.
- You will work closely with cross-functional teams including engineering, security what are distributed globally
Our Team’s Favorite Perks and Benefits
- Experience Bonus: Qualtrics offers US employees an annual $1,800 “experience bonus” to provide an experience they might not otherwise have—attend a sporting event or concert, travel somewhere new, or even support a nonprofit or infuse funds into a small business in your area.
- Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development.
- The satisfaction of empowering large networks through technology.
- The opportunity to work with a diverse range of influential brands.
- A role that fosters personal growth and initiative within a growing business area.
The Qualtrics Hybrid Work Model:
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection ActQualtrics is committed to the inclusion of all qualified individuals.
As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more.
No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.Washington, DC Annual Pay Transparency Range$130,500—$238,000 USD
