Operations Associate

You will:

• Own the end-to-end process of PO and inventory management once the PO is issued. This includes managing and archiving product samples, payments, shipping, answering vendor questions, and resolving receiving issues as necessary 
• Determine box packaging for subscription kits to optimize shipping costs, prevent breakage, and minimize waste. 
• Assist Director of Operations with warehouse and vendor management as well as international and domestic shipping.
• Work closely with our Customer Experience team to resolve inventory issues with orders.
• Collaborate with Creative and Marketing teams to ensure products are successfully launched, including building web pages for our boxes and managing our inventory tool.
• Creatively seek ways to improve business relationships and processes.
• Handle drop ship orders including submitting orders, processing payments, and following up with vendors to ensure timely shipment.
• Manage relationships with facilities, building and external office vendors (i.e. food & beverage vendor, cleaning, etc.)  and assist People team where needed with office management.
• Handle and adjust internal employee purchases.
• Work out of our New York City office 3 days per week (Tuesday, Wednesday, Thursday) in a hybrid model.

The ideal candidate:

• Has experience operating or managing a business function. Direct operations experience isn’t required, but it definitely wouldn’t hurt!
• Has a “no task is beneath me” attitude. You’re willing to roll up your sleeves to complete work as needed.
• Has excellent written and verbal communication skills and can effectively interact with cross-functional team members and external vendors.
• Is an analytically minded problem solver who has a proven ability to think critically on their feet.
• Is incredibly organized and understands how to prioritize and quickly shift from one task to the next with a sense of urgency.
• Is excited to work in a fast-paced startup environment with the opportunity to handle a wide variety of tasks.
• Works well with people, but isn’t afraid to be stern with them when things need to get done.
• Gets excited about learning and wants to grow their career in the operations field.
• Is familiar with Excel/Google Sheets.

Compensation, Benefits, and Perks:

• Starting base salary range of $65,000 to $68,000 per year
• Company equity
• Opportunity for annual bonus
• Unlimited vacation time
• Health, dental, vision, disability, and life insurance with FSA options and access to One Medical, Health Advocate, Teladoc, KindBody and Talkspace
• 401k with nonelective company contribution of 3%
• $250 per month home office allowance
• Up to $500 per year learning allowance
• Paid parental leave
• Flexible schedule
• Up to $500 annual 1:1 donation match
• A free Bespoke Post box each month, plus additional discounts
• Regular team learning, social, and wellness events

Bonus points for:

• Experience working with shipping and freight.