Today, 67% of students and 82% of low-income students can’t read at grade level by the end of third grade. That’s when students are supposed to go from learning to read to reading to learn. It’s America’s number one education crisis and we know how to fix it.
Ignite Reading delivers one-to-one virtual tutoring that teaches every student the foundational skills they need to become a confident, fluent reader. We pair students who need extra support with expert reading tutors who provide daily, 15-minute, Science of Reading-based instruction that rapidly closes their decoding gaps. We focus on the foundational reading skills—phonics, phonemic awareness, and sight words—kids need to master so they can decode a sentence. Students in Ignite Reading’s program achieve over 2 weeks of reading skills growth per week of instruction, and notably all students achieve the same outstanding results including students with IEPs, multilingual learners, students of color and those receiving free or reduced-price lunch.Ignite Reading is a mission-driven public benefit corporation.
We believe we can do well for our team members and shareholders while we solve one of the nation’s biggest challenges. We believe we will be more successful with a diverse team and are seeking candidates who have lived experience related to social justice, diversity, equity, and inclusion.
**To be eligible for this part-time role, the candidate must already be a Session Monitor at Ignite Reading**
As our Ignite Reading team continues to expand and work with more students, we have identified that Tutor Session Monitors can play a critical role in the way we grow but still show up for our Tutors and students. As our team grows, we are looking for Senior Session Monitors to take on additional tasks and responsibilities that will help provide additional support for our Session Monitors and the Tutor Support team.
Responsibilities:
- Help lead a team of dedicated Session Monitors through their shifts by answering questions, providing troubleshooting support, and other needs that might arise.
- Providing outreach, via HubSpot, to Tutors who miss or are late to their sessions, and logging communication data in the session monitoring logs.
- Sub out sessions for Tutors when needed.
- Work closely with the Tutor Support Manager and Tutor Support team to provide feedback and insights as needed.
- Help with other session monitoring administrative tasks that arise.
- Monitor the sessions dashboard on GSB and ensure all tutors are in their tutoring sessions on time in order to effectively tutor students.
- When tutors are not present, we step in to support students until their tutor arrives and/or substitutes to ensure our students are receiving the instruction they need to close foundational skills gaps.
- Update student progress information in SPARK after each lesson.
- Ensure adherence to Ignite org-wide and tutor policies.
- Troubleshoot technology issues as they arise for tutors and students while monitoring sessions.
Competencies
- Exceptional attention to detail and ability to manage multiple strategic projects
- Strong emotional intelligence and ability to facilitate work with stakeholders, including building relationships in service of the mission of Ignite Reading’s strategic priorities
- Extraordinary communication skills: written, verbal, and interpersonal
- Ability to be self-managing and flexible while working in a remote environment
- A minimum of 6 months working as an Ignite Reading Tutor
- Experience working as a Session Monitor for Ignite Reading
- Previous experience using CRM tools (e.g., HubSpot) is a plus but not required
- Previous experience in leadership or team lead roles is a plus but not required
We are looking for 3-4 Senior Session Monitors with availability throughout the day - 07:30 to 20:00 ET - to help lead our dedicated team of Session Monitors provide coverage to our students.
To promote fairness and equity: This approach supports fairness within our structure. When everyone knows how compensation decisions are made, it reduces the likelihood of pay discrimination based on factors like gender, race, relationships, or negotiation skills. To provide accountability for our approach: The same role receives the same compensation, with no negotiation. To build trust within the organization: When employees understand how their compensation is determined, they are more likely to trust organizational structures and decisions, which can lead to an overall better culture. To support legal considerations: Many states are moving to requiring compensation listed on job descriptions and we want to follow these rules. Hourly Pay: $23.00/hourWe believe in building and fostering a diverse and inclusive workplace environment.
We are proud to be an equal opportunity employer where all applicants are considered for employment without attention to color, religion, sexual orientation, gender identity, national origin, veteran or disability status. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements. We strongly encourage you to apply if you’re interested!We are seeking candidates who have lived experience related to social justice, diversity, equity, and inclusion. We are a virtual organization with headquarters in the California Bay Area.
