System Administrator (Remote)

OttimatePreferable Location | SRemote, Onsite

This job is no longer open

About Us:

Ottimate helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster.At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth.

The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team.Our values are at the center of our company and culture. At Ottimate, we value: Growth, Customer Focus, Innovation, Accountability, and Communication.

The Role

As the Systems Administrator, based out of Chennai, you will be responsible for managing software applications, enabling access for new hires, and ensuring that all employees have the tools and permissions needed for their roles. You will focus on user management, onboarding and offboarding, and software support, ensuring our teams work efficiently while adhering to security standards. Your role will be crucial in maintaining software functionality, security, and user experience as the organization scales.

Key Responsibilities:

Manage user access and permissions across all organizational software systems (e.g., Salesforce, Slack, Google Workspace, project management tools, etc.)Handle onboarding processes related to software setup for new employees, ensuring timely access to necessary applicationsMaintain a catalog of software licenses and ensure compliance with licensing agreementsTroubleshoot software issues, providing timely support to employees across different departmentsMonitor the health and security of software systems, ensuring patches and updates are applied as neededCollaborate with department heads to ensure software tools are meeting team needs, and recommend new tools or enhancementsDocument processes and maintain user guides for internal toolsDecommission access for departing employees and ensure data is secureAssist with the evaluation, testing, and implementation of new software as the organization growsSupport additional projects and tasks in line with startup culture, including process improvements and team support

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)2+ years of experience managing enterprise software and user accessFamiliarity with SaaS platforms, cloud services, and user administrationExperience with tools such as Google Workspace, Slack, Salesforce, and other common business softwareKnowledge of software license management and complianceStrong problem-solving skills and the ability to troubleshoot technical issues quicklyExcellent organizational skills with the ability to manage multiple tasks and projectsExperience with onboarding and offboarding processesAbility to collaborate across departments and communicate technical concepts to non-technical usersPrevious experience in a startup environment is a plusLocated in ChennaiOttimate is an equal opportunity employer that is committed to diversity and inclusion.

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Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster. At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections.

Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team. Our values are at the center of our company and culture. At Ottimate, we value: Growth, Customer Focus, Innovation, Accountability, and Communication. The Role As the Systems Administrator, based out of Chennai, you will be responsible for managing software applications, enabling access for new hires, and ensuring that all employees have the tools and permissions needed for their roles.

You will focus on user management, onboarding and offboarding, and software support, ensuring our teams work efficiently while adhering to security standards. Your role will be crucial in maintaining software functionality, security, and user experience as the organization scales. Key Responsibilities: Manage user access and permissions across all organizational software systems (e.g., Salesforce, Slack, Google Workspace, project management tools, etc.) Handle onboarding processes related to software setup for new employees, ensuring timely access to necessary applications Maintain a catalog of software licenses and ensure compliance with licensing agreements Troubleshoot software issues, providing timely support to employees across different departments Monitor the health and security of software systems, ensuring patches and updates are applied as needed Collaborate with department heads to ensure software tools are meeting team needs, and recommend new tools or enhancements Document processes and maintain user guides for internal tools Decommission access for departing employees and ensure data is secure Assist with the evaluation, testing, and implementation of new software as the organization grows Support additional projects and tasks in line with startup culture, including process improvements and team support</div><div> </div><div>Requirements Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) 2+ years of experience managing enterprise software and user access Familiarity with SaaS platforms, cloud services, and user administration Experience with tools such as Google Workspace, Slack, Salesforce, and other common business software Knowledge of software license management and compliance Strong problem-solving skills and the ability to troubleshoot technical issues quickly Excellent organizational skills with the ability to manage multiple tasks and projects Experience with onboarding and offboarding processes Ability to collaborate across departments and communicate technical concepts to non-technical users Previous experience in a startup environment is a plus Located in Chennai Ottimate is an equal opportunity employer that is committed to diversity and inclusion.

We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.</div>", "datePosted" : "2024-10-10 06:06:43 UTC", "employmentType" : "FULL_TIME", "remote" : "true", "hiringOrganization" : { "@type":"Organization", "name":"Ottimate" }, "jobLocation" : { "@type": "Place", "address": { "@type": "PostalAddress", "streetAddress": "", "addressRegion": "Bengaluru", "postalCode": "", "addressLocality": "Karnataka", "addressCountry": "India" } } } var translation = { 'employer_title': `Designation`, 'employer_company': `Company/Business name`, 'employer_start_date': `Start date`, 'employer_end_date': `End date`, 'employer_is_current': `I currently work here`, 'employer_summary': `Summary`, 'employer_remove': `Remove this employer`, 'education_degree': `Degree`, 'education_field_of_study': `Field of study/major`, 'education_school_name': `Institution/school name`, 'education_start_date': `Start date`, 'education_end_date': `End date`, 'education_is_current': `Currently pursuing`, 'education_grade': `Grade`, 'education_remove': `Remove this degree` };

This job is no longer open

Life at Ottimate

Plate IQ makes restaurant accounting easy. Automated accounts payable software replaces manual data entry by digitizing your invoices down to the line item, automatically assigning them your proper GL codes, syncing the information to your accounting software, and providing analytics around purchasing. Plate IQ also offers one-click bill pay, inventory, and cloud-based data storage that allows a restaurant to go paperless, or work together over multiple time zones.

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