At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
NICE Actimize have launched an exciting new service offering providing outsourced alert investigations. The role is for an investigations team leader with a keen eye for detail, well versed in the international laws, guidance, and best practices in anti-money laundering and fraud techniques.The primary focus of the role will be to lead a team investigating and monitoring financial activities within our client’s business to ensure that all monetary transactions are real and legally compliant and to reduce the possibilities of money laundering accusations.
How will you make an impact?
- Investigate, measure, and report on client's risk of suspicious or fraudulent financial activity.
- Develop and implement SOPs to follow anti-money laundering laws and improvise alert investigation process.
- Keep the investigation team abreast with changes in the relevant laws, guidelines, and regulations for anti-money laundering.
- Collaborate with auditors and regulators to minimize money-laundering risks to client’s business.
- Report and make notes and records of any suspicious transactions or activities in an efficient and timely manner.
- Provide mentoring, thought leadership and quality measurements on an ongoing basis to the investigation team.
- Ensure the investigation team are working within service levels, KPI’s and in line with the regulatory best practice.
- Arrange training for the investigation team, including workshops, conferences, and any certification or refresher training as required.
- Review risk and complete risk assessments as required.
- Maintain and update your knowledge of anti-money laundering compliance rules, regulations, laws, and best practices.
- Take part in and lead anti-money laundering compliance training on identifying suspicious activity to other team members.
- Oversee the investigation team and their performance.
- Indirect/direct consulting to clients.
- Provide domain expertise support during pre/post service sales process.
- Collaborate with HR to identify needs for new team members and assist with the hiring process.
- Conduct training for new hires.
- Complete employee and performance reviews with the team.
Have you got what it takes?
- Minimum of 5-10 years financial crime investigation experience.
- Minimum of 2 years’ experience in a supervisory or management role.
- Previous experience in a regulated financial institution is desirable but not compulsory.
- Previous experience as QC/QA process lead
- Experience in working financial crime compliance investigation processes like Screening, Transaction Monitoring, KYC Remediation
- Excellent verbal and written communication and presentation skills.
- BA/BSc in relevant field required.
- Able to thrive in a fast-paced environment and learn quickly.
- Demonstrated knowledge of anti-money laundering laws, regulations, and best practices.
- Excellent attention to detail.
- Demonstrated ability to report and present findings.
- Adept with using software to analyze and gather data.
- Highly organized and able to work under pressure to specific deadlines.
- Strong leadership skills.
- Ability to train, mentor, and guide other team members.
- Compliance related accreditations or qualifications preferable. (e.g., CAMS, ICA, CFE, etc.).
- Thorough understanding of the local & Intl regulatory environment.
- Fluent spoken and written English is a must.
- Professional manner with the ability to articulate and influence by identifying accurate compliance requirements to all stakeholders.
- High level of integrity and discretion, handling confidential information.
- Efficient and logical approach to problem solving.
You will have an advantage if you also have:
- Strong proven skills in client relationship and people leadership.
- Customer facing skills, presenting, and articulating prescribed messaging.
- Proven ability to effectively communicate and influence at all levels of an organization, including C-level executives and decision makers.
- Manage client relationships and individual engagements with a strong focus on excellence.
- Capable of working on multiple overlapping tasks in a fast-paced environment “Can-Do” attitude and problem-solving approach.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next Nicer!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Requisition ID: 4775
Reporting into:
Director
Role Type:
Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
