Royal Hawaiian Movers, Inc. has an immediate opening for a Freight Logistics Coordinator to join our company in the Honolulu office. We are a dynamic company with over 40 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career-minded individuals to join our company and help us today and grow with us in the future.
This is a key position in our organization requiring focused attention to details, and the ability to communicate effectively with customers, coworkers, and clients. The ideal candidate has excellent customer service skills, can work well under pressure while remaining focused, and the strong desire to learn our industry. Title: Freight Logistics CoordinatorLocation: Honolulu Schedule: Monday to Friday, 7:30 to 16:30 Compensation: $20 per hour Essential Duties and Responsibilities:
Communicate professionally with customers/clients, visitors, and co-workers
Utilize proper phone etiquette
Help customers with the movement of freight of all kinds (F.A.K) goods into and out of Hawaii
Proper preparation of shipping documents, such as manifests and bills of lading, proof of deliveries (PODs).
Maintain and understanding of import rules for each receiving country and make sure all documentation meets all export regulations
Organize and maintain all inbound/outbound of east bound (EB)/west bound (WB) files and follow through with customers/clients on key dates
Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact
Work with the Operations team to facilitate unloading/loading of inbound (WB)/outbound (EB) container shipments moving services to clients
Provide excellent customer service and follow through on commitments
Ensure invoices are processed and billed accurately in a timely manner
Routing and light dispatching of local deliveries and pick up.
Excellent time management skills
Works well under pressure
Detail-oriented and motivated
Excellent customer service skills
Must be authorized to work in the US and be at least 18 years old
Required Education and Experience:
High school diploma or equivalent
1 to 3 years of experience in customer service
Experience in related field desired
Knowledge of Microsoft Office; Outlook, Word, Excel
Knowledge of basic office equipment; computer, printer/copier, fax, postage machine, and phone systems
Must have strong organizational skills and the ability to pay close attention to detail
Benefits:
Medical, Vision, and Dental
FSA Medical and Dependent
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled
