At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Director Sales Development will lead a team of Sales Development Representatives and Sales Development Managers. This position's primary responsibility will be to provide continuous coaching and team leadership to ensure the quantity and quality of sales leads produced by the team. This position will also work closely with Marketing to ensure accurate reporting and efficient processes.
How will you make an impact?
- Delivers quality leads to the sales organization and ensures daily call activity and lead production expectations are met and exceeded.
- Daily sales training and coaching to insure lead development staff is utilizing proper technique and processes.
- Critical, evolutionary thinking related to lead nurturing / generation.
- Team oriented and managerial style geared toward preparing lead generators for advancement.
- Follows up with field and inside personnel for leads generated.
- Ensures leads are adequately qualified to insure a high probability of a sale, is ultimately measured on business closed as a result of leads generated.
- Inspires lead development staff to pursue NICE career advancement.
- Responsible for the tracking and reporting of leads via Salesforce.com and any other applicable methods.
Have you got what it takes?
- Bachelor’s degree in Business Management, Marketing, Communications or related field or equivalent work experience required.
- 12+ years of sales experience, five years of which in a lead or supervisory role
- Experience in a technology company
- 2+ years experience working with contact centers
- Very strong analytical skills including advanced use of Excel
- Very strong presentation skills including presentation creation PowerPoint
You will have an advantage if you also have:
- High technology sales experience preferred
- Telephony background preferred
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 3 days working from the office and 2 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.This organization reserves the right to revise or change job duties as the need arises.
This job description does not constitute a written or implied contract of employment.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
