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Job Title: Dispatch LeadCompany: Lonestar Lighting & TechnologyLocation: TexasJob Type: Full-timeEEO Class: Craft WorkersVETERANS ENCOURAGED TO APPLYLonestar Lighting & Technology is looking for a Dispatch Lead who will help oversee a dynamic team of individuals who schedule drivers for pick-up and delivery of our electrical tools and supplies in a safe, efficient, and timely manner. The ideal candidate will be dependable, prompt, reliable and engaged. They will also have a strong desire to provide superior Customer Service, exceeding customer goals and expectations and following our passion to MAKE IT HAPPEN. Responsibilities:
- Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
- Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
- Consolidates orders into truckloads for specific destinations.
- Anticipates weather complications along routes and at the drivers’ destinations; communicates delays and route changes as necessary.
- Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
- Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
- Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations.
- Provides support and training to other Dispatch Associates as needed.
- Oversees maintenance and repair schedules for vehicles.
- Performs other related duties as assigned.
Requirements:
- 2-3 years of experience in a dispatch or management role overseeing shipping associates.
- Excellent verbal and written communication skills.
- Strong organizational skills to prepare and assign routes.
- Strong leadership skills to ensure drivers’ compliance with direction and assignments.
- Basic understanding of geographical area and mapping programs to facilitate efficient routing.
- Proficient with or able to quickly learn dispatch and recordkeeping systems.
- Ability to work at a fast pace and under pressure.
- Thorough understanding of shipping industry.
Physical Requirements:
- Lifting up to 40 lbs. may be required infrequently.
- Must be able to remain in a stationary position 50% of the time.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Must be able to navigate various departments of the organization’s physical premises.
Benefits
- Medical, dental, life and vision insurance
- 401(k) Retirement Plan and Match
- Paid Time Off
- Specified Paid Holidays
Disclaimer:This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.
